Overview
On Site
$10 - $20
Contract - Independent
Contract - 12 Month(s)
100% Travel
Skills
office
desk
Job Details
Tittle: Help Desk Location: Conyers, GA
Required Skills:
Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college
Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory.
Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets outside of SLA s until resolved.
Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
Answer user inquiries regarding computer software or hardware operation to resolve problems.
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