Business Strategist

Software Guidance & Assistance, Inc., (SGA), is searching for a Business Strategist for a CONTRACT assignment with one of our premier SaaS clients in San Jose, CA or San Francisco, CA.

We are looking for an experienced Strategy Manager to support strategic initiatives, business planning and operations across our Integrated Customer Experience (ICX) team. ICX combines frontline Sales and Support for the firm, serving as the first point of contact for customers seeking assistance, inquiries, or opportunities to expand their footprint with us. You will collaborate and work closely with partners across Sales & Support Delivery, Business Operations, Product Management, Customer Data Insights & Analytics, FP&A to drive forward critical initiatives.

It is a role that requires a combination of strategic expertise, curiosity, maturity and grit, with excellent judgment, and exceptional range (no task is too small to be performed with excellence). Most importantly, the candidate will deliver through strong relationships and use excellent communication to reach alignment across executive teams, keep projects on track, and have fun.

Responsibilities :

• Use data to conduct in-depth analyses across areas of the business (e.g. customer segments / regions / product lines) to develop deep understanding of key drivers
• Manage day-to-day operational needs which may include leading complex multi-functional projects on behalf of VP
• Act as the strategic thought partner to various members of the Leadership team, helping craft the strategy for various business initiatives

Required Skills :

• Bachelor's degree
• Strong interpersonal, analytical, and problem-solving skills, with a bent towards execution
• Ability to synthesize complex ideas to a particular audience
• Assertive approach and track record of strategic story telling with ability to lead and influence all levels of partners, from working teams to executive leadership
• Experience with planning process, and/or metrics and measurement desired
• High-energy, team-first attitude: Motivated to work hard in a fast-paced, ever-changing environment to help our growing business

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.

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