eCommerce Project Manager

Job Summary:

We are seeking a highly motivated and experienced eCommerce Project Manager to lead and deliver strategic digital commerce initiatives. In this role, you will manage the end-to-end lifecycle of eCommerce projects ranging from website development and platform migrations to digital marketing integrations and performance optimizations. You will work closely with cross-functional teams including marketing, IT, UX/UI, product, and third-party vendors to ensure projects are delivered on time, within scope, and budget.

Key Responsibilities:

• Lead and manage eCommerce projects from initiation to completion, including planning, execution, monitoring, and closure.
• Collaborate with stakeholders to define project scope, objectives, and deliverables that support business goals.
• Coordinate cross-functional teams including designers, developers, marketers, and data analysts.
• Manage timelines, budgets, and resources, and proactively identify and resolve issues or roadblocks.
• Work with platforms such as Shopify, Magento, Salesforce Commerce Cloud, or WooCommerce (experience with one or more is a plus).
• Ensure seamless integrations with payment gateways, inventory systems, ERP/CRM platforms, and analytics tools.
• Monitor and report on key performance indicators (KPIs) such as conversion rates, page speed, user engagement, and customer satisfaction.
• Ensure compliance with digital accessibility, security, and privacy standards (GDPR, PCI-DSS, etc.).
• Act as a liaison between technical teams and non-technical stakeholders, translating business needs into functional requirements.
• Continuously assess opportunities for improvement in website functionality, UX, and customer journey.

Qualifications:

• Bachelor s degree in Business, IT, Marketing, or a related field (Master s preferred).
• 4+ years of project management experience, preferably in an eCommerce or digital agency environment.
• Proven track record of delivering complex eCommerce projects on time and within budget.
• Strong understanding of eCommerce platforms, CMS, web analytics (e.g., Google Analytics), SEO, and digital marketing best practices.
• Familiarity with Agile/Scrum and Waterfall project management methodologies.
• Experience with project management tools (e.g., Jira, Asana, Trello, MS Project).
• Excellent organizational, communication, and stakeholder management skills.
• PMP, PRINCE2, or Agile certification is a plus.

Preferred Skills:

• UX/UI understanding and ability to collaborate on wireframes and mockups.
• Knowledge of digital advertising platforms (Google Ads, Meta, etc.).
• Experience with A/B testing, CRO, and personalization strategies.
• Understanding of API integrations and headless commerce architecture is a bonus.