Sr CRM Salesforce Solution Architect

Job Role - Senior Technical Solution Architect

Experience Range - 12 - 16 yrs expr.

Location - Chicago, IL Hybrid (Hybrid 3-4 days Onsite/Week )

Must have skills : Salesforce Landscape

Job Description :

• We are seeking a seasoned Senior Technical Solution Architect with deep expertise in Salesforce (and good to know Veeva CRM) to drive complex CRM transformation programs.
• This role requires a hands-on technology leader with strong architecture, delivery, and client-facing experience, particularly in global enterprise environments.
• The ideal candidate combines strategic thinking with technical execution, enabling scalable, high-impact CRM solutions.

Key Responsibilities

• Own the CRM Solution Architecture for large-scale Salesforce and Veeva CRM implementations, ensuring alignment with client business goals and technical ecosystems.
• Lead technical discovery, blueprinting, and end-to-end architecture design, covering core CRM, data integrations, security, and scalability.
• Collaborate with sales and pre-sales teams to shape client proposals, respond to RFPs, and define high-impact technical solutions.
• Serve as the technical advisor to CxOs and senior stakeholders, articulating solution value, architecture direction, and transformation roadmaps.
• Oversee implementation governance, including design reviews, technical delivery oversight, and issue resolution during execution phases.
• Stay up to date with Salesforce and Veeva platform innovations, product roadmap, and best practices to guide platform strategy and differentiation.
• Partner with industry vertical teams (especially Pharma and Life Sciences) to align CRM solutions with domain-specific needs.
• Mentor and guide technical teams in Salesforce best practices, integration architecture, DevOps, and enterprise deployment.
• What You Bring 12+ years of experience in enterprise IT, with 8+ years focused on Salesforce architecture and delivery; Veeva CRM experience a strong plus.
• Strong knowledge of Salesforce core (Sales, Service, Experience Cloud) and related technologies (e.g., Mulesoft, Marketing Cloud, Analytics).
• Experience with system integration, data architecture, security, and compliance in cloud CRM environments.
• Demonstrated ability to engage CxO-level stakeholders with strong executive presence and technical influence.
• Understanding of pharma/life sciences industry challenges in commercial operations and regulatory frameworks (preferred).
• Familiarity with proposal development, technical estimations, and pricing inputs during sales cycles. Bachelor's or master's in computer science, Engineering, or a related technical field;
• Salesforce Architect certifications preferred.
• What's in It for You Lead mission-critical CRM architecture for top-tier global clients and high-visibility transformation programs.
• Work in a flat, entrepreneurial environment with freedom to innovate and influence technical direction.
• Opportunity to shape cutting-edge CRM platforms and drive real business value in life sciences and beyond.