Overview
On Site
$50 - $60
Contract - W2
Contract - 12 Month(s)
Skills
Active Directory
Desktop Administration
Customer Service
Microsoft SCCM
Network
Job Details
Position: Desktop Support Technician
REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
- EXPERIENCED IN ENTERPRISE DESKTOP SUPPORT AND CUSTOMER SERVICE.
- SKILLED IN DESKTOP ADMINISTRATION FOR WINDOWS 7 AND WINDOWS 10.
- DEMONSTRATIVE ABILITIES TO TROUBLESHOOT DESKTOP, PRINTER, NETWORK
AND MDM IPHONE ISSUES.
- EXCELLENT CUSTOMER SERVICE AND COMMUNICATION SKILLS VIA PHONE, EMAIL,
AND IN-PERSON, WORKING WITH A WIDE RANGE OF SITUATIONS AND PERSONALITIES
- MUST BE ABLE TO EFFICIENTLY PERFORM REMOTE AND ONSITE TECHNICAL WORK.
COULD BE SUPPORTING PEOPLE AT DIFFERENT SITES.
- MUST BE ABLE TO UPDATE USER AND SYSTEM INFORMATION IN ACTIVE DIRECTORY AND SCCM.
- IT NETWORK, VIRTUAL ENVIRONMENTS, DATABASE, AND STORAGE
- WINDOWS 10 OR 11 ENTERPRISE
- GPO (WINDOWS GROUP POLICY OBJECT) ADMINISTRATION
- WINDOWS SECURITY - GROUP POLICY
- VOIP
- WINDOWS SERVER 2019
- M365
PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
- STRONG PERSONAL, ETHICAL, AND MORAL STANDARDS
- GOOD UNDERSTANDING OF DESKTOP SUPPORT CONCEPTS FOR THE ENTERPRISE AS IT
RELATES TO TROUBLESHOOTING NETWORK ENDPOINTS.
- GOOD INTERPERSONAL SKILLS
- PROACTIVE AND SELF- MOTIVATED
- SELF-STARTER WITH THE ABILITY TO PRIORITIZE WORKLOAD AND MANAGE TIME.
- WILLINGNESS TO LEARN NEW THINGS AND TAKE OWNERSHIP
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.