Sr. Systems Engineer

The most important qualities we are looking for in Senior Systems Engineer:

• Technical Abilities: Hands-on experience leading and implementing projects in a Microsoft environment.
• Managerial Experience: Proven track record of supervising and mentoring others (3+ years preferred); this person will oversee 2 employees.
• Problem-Solving Skills: Ability to independently troubleshoot and resolve issues proactive and resourceful rather than consultant-dependent.
• Communication Skills: Strong communication abilities, particularly in customer-facing settings and when guiding junior IT staff.
• Educational Background: A degree in Computer Science or related is required.
• Specific Technical Knowledge: SharePoint admin experience is essential. Slack admin is a bonus.

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We are looking for a Senior Systems Engineer who s not only a Microsoft technology expert but also a trusted mentor, customer champion, and innovation catalyst. This is a hands-on leadership role that combines deep technical skill with a passion for customer success. You ll architect cutting-edge Microsoft-based solutions, modernize infrastructure, and guide our Customer Success and IT Support Desk team to deliver stellar service.

What You will Do

• Design & Deliver: Lead architecture, design, and implementation of Microsoft-centric solutions across internal and external environments.

• Be the Expert: Act as the go-to resource for all things Microsoft 365, Azure, Entra, Exchange Online, Intune, and Microsoft Defender.

• Automate the Mundane: Streamline operations through PowerShell, Azure Automation, Logic Apps, and Azure Functions.

• Elevate Support: Manage, mentor, and support the IT Support Desk and Customer Success teams to ensure a frictionless user experience.

• Secure & Scale: Apply deep knowledge of endpoint security, conditional access, and infrastructure best practices to ensure reliability, security, and scalability.

• Lead Projects: Drive engineering projects end-to-end from discovery to deployment while collaborating closely with business and technical stakeholders.

• Innovate Constantly: Evaluate and integrate new technologies to keep our IT stack fresh, effective, and aligned with business goals.

• Be the Voice of IT: Interface with leadership, users, and partners to champion IT strategy and communicate technical concepts clearly.

  Must-Haves

• Bachelor s degree in Computer Science, Information Systems, Electrical Engineering, or related technical field

• 7+ years in senior IT engineering roles with deep expertise in Microsoft environments

• Bonus Points For:

• Certifications in Microsoft/Azure/Google platforms

• Experience with Tesira Biamp, Crestron, NEAT, or other Audio/Visual Systems
• Experience implementing IT controls in accordance with NIST, ISO, and CMMC standards

• Experience in multi cloud environments and system migrations

• Familiarity with federal compliance and high-availability infrastructure

• Passion for delivering extraordinary user experience

• Advanced experience with Microsoft 365, Azure, Entra ID, Exchange Online, and Enterprise Apps

• 3+ years managing or mentoring support/help desk teams

• Strong expertise in Endpoint Management (Intune/MEM) and Microsoft Defender Suite

• Proficient with automation tools: PowerShell scripting, Azure Logic Apps, Azure Functions

• Solid grasp of conditional access policies, identity management, and modern security principles

• 8+ years total experience in systems administration, cybersecurity, or systems engineering

• Proven track record leading complex IT projects through full lifecycle

• Excellent communication, stakeholder engagement, and team collaboration skills