Desktop Support (MA)

Overview

Hybrid
$30 - $35
Contract - W2
Contract - 6 Month(s)

Skills

Computer Hardware
LAN
Laptop
Issue Tracking
Data Migration
Remote Support
Technical Support
Network

Job Details

Provide in person or Remote Technical Support to Employees and Sales Agents Nationally and Perform On site repair in offices as needed.

Years Exp: 5 - 10. Experience: Relies on extensive experience to plan and accomplish tasks . Leadership/Contributions: Leads and directs the work of others.
Certifications: Yes.
Provides hands-on user support by troubleshooting hardware and software problems for desktop and laptop computers. Configures workstations for new users and upgrades existing equipment and software. Sets up and maintains network and telecommunication systems. Troubleshoots LAN, server and connectivity issues. Utilizes ticketing system, when necessary. Re-images computers, performs data migrations and restorations, and conducts remote problem solving as needed. Must possess a working knowledge of hardware components, hardware configurations, and have strong software experience.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

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