Overview
On Site
USD 27.71 - 32.09 per hour
Contract - W2
Contract - Independent
Skills
Training
Presentations
Management
Technical Support
Collaboration
Customer Service
Documentation
Active Directory
Identity Management
Cisco
Computer Networking
Audiovisual
Computer Hardware
Problem Solving
Conflict Resolution
Attention To Detail
Communication
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are looking for a skilled Site Support Technician to join our team in Coppell, Texas. In this long-term contract role, you will play a vital part in ensuring the smooth operation of a franchisee training facility. This position involves providing technical support for audiovisual setups, assisting remote users with connectivity issues, and handling various IT support tasks.
Title: Site Support Technician
Location: Coppell, Tx
Pay: $30-35 per hour
Duration: 12 Month Contract
Responsibilities:
Provide hands-on support for audiovisual equipment, including projectors and other presentation tools.
Assist remote users in resolving connectivity challenges to ensure seamless access to resources.
Manage and resolve IT support tickets related to a variety of hardware and software issues.
Perform basic network troubleshooting to identify and resolve connectivity problems.
Handle Active Directory tasks such as password resets and user account management.
Troubleshoot and resolve hardware issues on-site to maintain equipment functionality.
Collaborate with team members to deliver effective solutions for technical challenges.
Maintain a high level of customer service while addressing technical concerns promptly.
Ensure proper documentation of support activities and resolutions for future reference.
Requirements
Proficiency in Active Directory, including user account management and password resets.
Solid understanding of Cisco networking fundamentals.
Experience with basic network troubleshooting techniques.
Familiarity with audiovisual equipment setup and maintenance.
Strong ability to diagnose and resolve hardware issues.
Excellent problem-solving skills and attention to detail.
Strong communication skills to interact with both technical and non-technical users.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are looking for a skilled Site Support Technician to join our team in Coppell, Texas. In this long-term contract role, you will play a vital part in ensuring the smooth operation of a franchisee training facility. This position involves providing technical support for audiovisual setups, assisting remote users with connectivity issues, and handling various IT support tasks.
Title: Site Support Technician
Location: Coppell, Tx
Pay: $30-35 per hour
Duration: 12 Month Contract
Responsibilities:
Provide hands-on support for audiovisual equipment, including projectors and other presentation tools.
Assist remote users in resolving connectivity challenges to ensure seamless access to resources.
Manage and resolve IT support tickets related to a variety of hardware and software issues.
Perform basic network troubleshooting to identify and resolve connectivity problems.
Handle Active Directory tasks such as password resets and user account management.
Troubleshoot and resolve hardware issues on-site to maintain equipment functionality.
Collaborate with team members to deliver effective solutions for technical challenges.
Maintain a high level of customer service while addressing technical concerns promptly.
Ensure proper documentation of support activities and resolutions for future reference.
Requirements
Proficiency in Active Directory, including user account management and password resets.
Solid understanding of Cisco networking fundamentals.
Experience with basic network troubleshooting techniques.
Familiarity with audiovisual equipment setup and maintenance.
Strong ability to diagnose and resolve hardware issues.
Excellent problem-solving skills and attention to detail.
Strong communication skills to interact with both technical and non-technical users.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.