Desktop Support Technician

Will work 100% onsite in Windsor Locks, CT
Job Description:

• Provide Workstation Hardware and Windows 10/11 Software Break Fix support.
• Perform IMAC (Install, Moves, Adds, and Changes) tasks.
• Image systems in support of break fix activities.
• Conduct asset recovery, tagging, and disposal in accordance with client processes.
• Install user-requested, client-approved software outside the base image.
• Provide printer support and Client Center (Tech Bar) support.
• Update IT Service Management systems.
• Direct end users to mobile device return drop boxes.
• Package mobile devices for shipping to disposal vendors.
• Maintain workstation operations and ensure customer satisfaction.
• Implement deskside support methodologies, processes, and procedures.

Skills Requirements:

• Effective interpersonal skills to interface with client staff.
• Ability to work both independently and as part of a team, demonstrating strong problem-solving skills.
• Experience with imaging and configuring PC systems.
• Proficiency in hardware break fix and software installation.
• Basic network troubleshooting skills (network adapters, wireless, VPN clients).
• Experience with Windows 10 OS support.
• Proficiency in Microsoft Office installations, repair, and general application support (Outlook, Excel, Word, PowerPoint).
• Experience with Help Desk ticketing systems.
• Support for mobile devices (Android/iOS).

Pay: Based on experience
Pay and Benefits
The pay range for this position is $17.00 - $26.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Windsor Locks,CT.
Application Deadline
This position is anticipated to close on Aug 27, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.