CRM Functional Consultant

Overview

Remote
$70+
Full Time
50% Travel

Skills

SAP ECC CRM
S/4HANA Service Management
CRM to S/4HANA Migration
Account Management
Contract Management
Request Management
Case Management
Task Management
Knowledge Management
CRM Data Migration
Functional Specs Development
Test Planning & Execution

Job Details

Location: Tallahassee, FL (Remote + 50% Travel for non-local candidates)
Rate: $70/hr
Experience: 8 10 years (at least 2 full-cycle SAP CRM to S/4HANA migrations as Lead)

Role Description:
We are seeking an experienced SAP CRM Functional Consultant with strong expertise in SAP ECC CRM and S/4HANA Service Management. The consultant will lead and support CRM migrations to S/4HANA, working closely with business and technical teams to configure, document, and test CRM functionalities while ensuring smooth data migration and business process continuity.

Responsibilities:

  • Lead at least two full-cycle SAP CRM to S/4HANA Service migration projects.

  • Configure and develop functional specifications for CRM modules.

  • Support CRM data migration to S/4HANA Service.

  • Execute testing, validation, and defect resolution for migrated functionalities.

  • Document functional processes, configurations, and business requirements.

  • Collaborate with business stakeholders and cross-functional teams to enable seamless transition.

  • Provide expertise in Account Management, Contract Management, Request Management, Case Management, Task Management, and Knowledge Management modules.

  • Ensure compliance with project standards and deliverables.

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