Overview
On Site
USD 60,000.00 - 80,000.00 per year
Full Time
Skills
Remote Support
Jersey
Problem Solving
Conflict Resolution
Operating Systems
Collaboration
Switches
Cabling
Creative Problem Solving
Technical Support
Help Desk
Microsoft Windows
Microsoft Office
Computer Hardware
Laptop
Printers
Computer Networking
Intellectual Property
IP
Communication
Documentation
Customer Service
Customer Relationship Management (CRM)
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are looking for a skilled Desktop Support Analyst to join our team in Princeton, New Jersey, within the automotive industry. In this role, you will be responsible for ensuring smooth operation of desktop systems, software applications, and hardware across dealership locations. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work independently in a dynamic environment.
Responsibilities:
Install, configure, and troubleshoot Windows 10/11 operating systems, Microsoft 365 applications, dealership-specific software, and hardware peripherals.
Collaborate with engineering and networking teams to address basic network tasks, including patch panel work, switch replacements, and resolving cabling issues.
Respond promptly to technical emergencies and resolve critical incidents efficiently.
Participate in the on-call rotation, including one evening per week and one Saturday every five weeks.
Maintain detailed documentation of systems and ensure regular updates to minimize downtime.
Travel to various dealership locations to provide onsite technical support and troubleshooting.
Apply creative problem-solving techniques to resolve technical issues effectively and efficiently.
Requirements
At least 2 years of hands-on experience in IT support, such as desktop or helpdesk roles.
Valid driver's license and access to a reliable personal vehicle (transportation allowance provided).
Strong proficiency in Windows 10/11, Microsoft 365, and standard desktop applications.
Experience diagnosing and replacing hardware components, including desktops, laptops, and printers.
Familiarity with basic networking concepts, including IP configurations and other standard protocols.
Excellent skills in troubleshooting, communication, and documentation.
Ability to work independently, prioritize tasks, and adapt to changing needs.
Strong customer service mindset and interpersonal skills to build positive client relationships.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are looking for a skilled Desktop Support Analyst to join our team in Princeton, New Jersey, within the automotive industry. In this role, you will be responsible for ensuring smooth operation of desktop systems, software applications, and hardware across dealership locations. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work independently in a dynamic environment.
Responsibilities:
Install, configure, and troubleshoot Windows 10/11 operating systems, Microsoft 365 applications, dealership-specific software, and hardware peripherals.
Collaborate with engineering and networking teams to address basic network tasks, including patch panel work, switch replacements, and resolving cabling issues.
Respond promptly to technical emergencies and resolve critical incidents efficiently.
Participate in the on-call rotation, including one evening per week and one Saturday every five weeks.
Maintain detailed documentation of systems and ensure regular updates to minimize downtime.
Travel to various dealership locations to provide onsite technical support and troubleshooting.
Apply creative problem-solving techniques to resolve technical issues effectively and efficiently.
Requirements
At least 2 years of hands-on experience in IT support, such as desktop or helpdesk roles.
Valid driver's license and access to a reliable personal vehicle (transportation allowance provided).
Strong proficiency in Windows 10/11, Microsoft 365, and standard desktop applications.
Experience diagnosing and replacing hardware components, including desktops, laptops, and printers.
Familiarity with basic networking concepts, including IP configurations and other standard protocols.
Excellent skills in troubleshooting, communication, and documentation.
Ability to work independently, prioritize tasks, and adapt to changing needs.
Strong customer service mindset and interpersonal skills to build positive client relationships.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.