Operations Support

Position: Operations Support (Dispatch)
Location: Allentown, PA (Onsite)
Duration: 12+ Months Contract
Pay Range: $40 - $45 Hourly

Job Description:
Duties include but are not limited to:

• Plan and submit outage requests for electrical zones of protection in substation and distribution systems.
• Prepare and review switch orders to ensure compliance with safety tagging and LOTO procedures.
• Compile, track, and distribute outage request information to project stakeholders.
• Interpret electrical oneline diagrams and schematics to support safe and efficient outage planning.
• Serve as a dispatcher when required.
• Direct and dispatch work crews to appropriate locations according to customer requests, specifications, or needs.
• Coordinates activities with Distribution and Transmission system operators to ensure the safe and effective use of resources.
• Informs Distribution and Transmission system operators of critical information to ensure the most effective and safe response to customers.
• Performs in a courteous and professional manner while satisfying customer inquiries and complaints, both verbal and written.
• Calls out, directs and dispatches personnel, secures assistance or requests help from other departments as necessary.
• Interact with the 911 centers in a professional manner and ensure all required information is transmitted between the parties to allow the client and emergency personnel to respond to emergencies in the most efficient and safest way possible.
• Perform administrative functions.
• Performs such other related duties as assigned or as necessary.
• May be required to work rotating shift

Note:

• This role will sit in the Windsor location in Allentown, PA 5 days a week.

Pay Range: $40 - $45 Hourly

The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.

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