Help Desk Analyst

Overview

On Site
Depends on Experience
Contract - W2
Contract - 6 Month(s)

Skills

MacOS
Troubleshooting
Technical Support

Job Details

Red Oak Technologies is a leading provider of comprehensive resourcing solutions across a variety of industries and sectors including IT, Marketing, Finance, Business Operations, Manufacturing and Engineering. We specialize in quickly acquiring and efficiently matching top-tier professional talent with clients in immediate need of highly skilled contract, permanent or project management based resources.

**Candidates must be able to work onsite at client site, 5 days a week**

Helpdesk Analyst

6 with possible extensions

  • Technical Support, 2+ years, Is Required
  • Written Communication, 2-5 years, Is Required
  • Mac OS X, 2-5 years is a must
  • Time Management, 2-5 years, Is Required
  • Communication Skill, 2-5 years, Is Required
  • Problem Solving, 2-5 years, Is Required
  • iOS 2-5 years, Is Required

Additional Preferred skills

Certified Support Professional

Cisco CCNA certification

CompTIA A+ certification

Knowledge of ITIL standard methodologies such as the difference between Incident, Problem, and Change

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