Desktop Support Analyst

Overview

On Site
$32 - $35
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 12 Month(s)

Skills

Windows

Job Details

Job Opening title: Desktop Support Analyst - Onsite Richmond VA

Location: Richmond, Virginia - 23219

Contract Duration: 12 months

Interview Type: Phone/Web cam & In Person

ABOUT THE ROLE

Qualified resource to be responsible for:

  • Considerable knowledge of Microsoft Operating systems; Windows 10 or higher; Working knowledge ofMS Office including Outlook and MS365.
  • Considerable knowledge of pc hardware, peripherals & networks
  • Ability to use software tools (SCCM, Remote Desktop, Dameware etc) to remotely connect to workstations.
  • Excellent troubleshooting skills
  • Ability to perform software installations, configurations and troubleshooting hardware and software.
  • Considerable knowledge of SCCM/SMS
  • A strong working knowledge of computer systems, hardware, and software, including drivers and bios.
  • Excellent problem-solving, analytical, and team-working skills.
  • Excellent customer service, communication and interpersonal skills.
  • An openness to learning new technologies.

Requirements

Skills:

  • Strong working knowledge of computer systems, hardware, and software, including drivers and bios Required 4 Years
  • Excellent problem-solving, analytical, and team-working skills Required 4 Years
  • Excellent communication and interpersonal skills. Required 4 Years
  • demonstrated ability to obtain feedback from customers to improve training methods. Required 4 Years
  • Running reports and analyzing common complaints and problems. Required 4 Years
  • An openness to learning new technologies. Required 2 Years
  • An openness to learning new technologies. Required 4 Years

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.