Okta CIAM SME

Overview

Remote
On Site
Full Time
Part Time
Accepts corp to corp applications
Contract - Independent
Contract - W2

Skills

FedRAMP
Mergers and Acquisitions
Identity Management
Onboarding
Multi-factor Authentication
SSO
Recovery
Web Applications
API
Root Cause Analysis
Technical Writing
Solution Architecture
OAuth
OIDC
SAML
Web Development
JavaScript
React.js
Node.js
Authentication
Analytical Skill
Problem Solving
Conflict Resolution
FOCUS
Scalability
Communication
Documentation
Privacy
Management
SANS
Customer Facing
Electronic Commerce
Mobile Applications
Technical Direction

Job Details


Position

Okta CIAM SME (FedRAMP)

Location

Boston MA / Remote

Job Type

Contract to hire / Permanent

Pay rate

only W2

Job Description

We are seeking a skilled Customer Identity and Access Management (CIAM) SME with hands-on experience in Okta CIAM to help design, implement, and optimize secure and seamless digital identity experiences for our external users. This role requires both technical expertise and customer-centric thinking to support secure onboarding, authentication, and access across multiple digital channels.

Key Responsibilities:

  • Design and implement CIAM solutions using Okta.
  • Build and manage identity services such as user registration, login, MFA, social login, SSO, consent management, and account recovery.
  • Integrate identity platforms with front-end and back-end systems (web apps, mobile apps, APIs).
  • Develop and enforce CIAM policies around data privacy, identity proofing, and consent.
  • Work on identity federation, token-based authentication (OAuth2, OIDC, SAML), and API security.
  • Monitor identity events, perform root cause analysis of authentication issues, and optimize performance and availability.
  • Stay up to date on CIAM trends, standards (e.g., GDPR, CCPA), and best practices.
  • Create detailed technical documentation, including solution architecture and integration playbooks.

Required Qualifications:

  • 6+ years of hands-on experience in CIAM, with implementation and administration expertise in Okta.
  • Strong understanding of identity standards: OAuth2, OIDC, SAML, JWT, SCIM.
  • Experience with front-end and back-end integration for customer identity flows (REST APIs, SDKs, webhooks).
  • Familiarity with web development frameworks and protocols (JavaScript, React, Node.js, etc. is a plus).
  • Experience working with identity verification, adaptive authentication, and consent management tools.
  • Strong analytical and problem-solving skills, with a focus on scalability and performance.
  • Excellent communication and documentation skills.

Preferred Qualifications:

  • Vendor certifications (e.g., Okta Certified Professional, Auth0 Certified Expert).
  • Knowledge of data privacy regulations and consent management frameworks (GDPR, CCPA).
  • Experience in customer-facing digital platforms (e.g., eCommerce, mobile apps, portals).
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