ServiceNow SAM Pro Developer

Overview

On Site
Depends on Experience
Contract - Independent
Contract - W2
Contract - 12 Month(s)
No Travel Required
Unable to Provide Sponsorship

Skills

ServiceNOW
SAM PRO
ITAM
ITSM

Job Details

Key Responsibilities
  • Implementation & Configuration
    • Develop and configure SAM Pro publisher packs (Microsoft, Oracle, Adobe, SAP, etc.).
    • Customize license models, metrics, and reconciliation rules.
    • Configure workflows for reclamation, normalization, and compliance reporting.
  • Integration
    • Build integrations with SCCM, ILMT, Flexera, and other discovery tools.
    • Develop REST API and web service connectors for external systems.
  • Operations & Support
    • Maintain CMDB accuracy and ensure proper linkage with SAM Pro.
    • Troubleshoot SAM Pro jobs, reconciliation issues, and license calculations.
    • Perform health checks and optimize SAM Pro performance.
  • Governance & Compliance
    • Ensure audit readiness and compliance with vendor licensing terms.
    • Provide reporting dashboards for license usage, compliance, and optimization.
  • Collaboration
    • Work closely with ITAM, HAM, procurement, and compliance teams.
    • Provide technical guidance and training to stakeholders.
    Required Skills & Qualifications
    • Experience
      • 5+ years of ServiceNow platform development.
      • 3+ years of hands-on experience with SAM Pro implementations.
    • Technical Skills
      • Strong knowledge of ServiceNow ITAM, ITSM, ITOM, and CMDB modules.
      • Expertise in scripting (JavaScript, Glide), APIs, and integrations.
      • Familiarity with web technologies (XML, HTML, REST, SOAP).
    • Soft Skills
      • Strong communication and client-facing ability.
      • Analytical mindset for license optimization and compliance.

Regards

Pavan Kumar

E-mail:

Direct :

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