Overview
On Site
$50 - $50 hourly
Contract - W2
Contract - Temp
Skills
Technical Support
Help desk
Microsoft Windows
Leadership
Collaboration
Supervision
OS X
Computer hardware
Network
CompTIA
ITIL
Repair
Job Details
RESPONSIBILITIES:
Kforce has a client that is seeking a Technical Support Supervisor in Orlando, FL.
Summary:
The Technology department seeks a Technology Support Supervisor to ensure the smooth operation of our technological infrastructure and the quality of the services provided by the help desk. This position will assist and lead a team of Technology Support Specialists, providing technical support to students, faculty, staff, and other constituencies. This individual should possess a blend of technical expertise, leadership, and team collaboration skills and will be a strong individual contributor to the department.
This is a full-time, fully benefitted, 12-month, exempt position. We encourage applicants from underrepresented groups to apply.
REQUIREMENTS:
* Bachelor's degree in Information Technology, Computer Science, or related field preferred
* Previous experience in a supervisory or leadership role within a help desk or technical support environment required
* Strong knowledge of Google G Suite, Microsoft Windows, and Office, MacOS, and common educational software applications required
* Proficiency in troubleshooting hardware, software, and network issues required
* Experience working in an educational setting or with K-12 students preferred
* Certifications such as CompTIA A+, ITIL, or HDI Support Center Supervisor preferred
* Apple Support Certified Repair Technician preferred
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Kforce has a client that is seeking a Technical Support Supervisor in Orlando, FL.
Summary:
The Technology department seeks a Technology Support Supervisor to ensure the smooth operation of our technological infrastructure and the quality of the services provided by the help desk. This position will assist and lead a team of Technology Support Specialists, providing technical support to students, faculty, staff, and other constituencies. This individual should possess a blend of technical expertise, leadership, and team collaboration skills and will be a strong individual contributor to the department.
This is a full-time, fully benefitted, 12-month, exempt position. We encourage applicants from underrepresented groups to apply.
REQUIREMENTS:
* Bachelor's degree in Information Technology, Computer Science, or related field preferred
* Previous experience in a supervisory or leadership role within a help desk or technical support environment required
* Strong knowledge of Google G Suite, Microsoft Windows, and Office, MacOS, and common educational software applications required
* Proficiency in troubleshooting hardware, software, and network issues required
* Experience working in an educational setting or with K-12 students preferred
* Certifications such as CompTIA A+, ITIL, or HDI Support Center Supervisor preferred
* Apple Support Certified Repair Technician preferred
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.