Overview
Job Details
Milestone Technologies is seeking an Onsite AV/VC Event Technician experienced with audio-video, video conferencing, event coordination, and troubleshooting. You will provide onsite AV event support and assist the client alongside partner teams to ensure successful events. Additional duties often include creating support documentation, remediating live event issues, and providing direct training to client's event organizers. The ideal candidate will have a track record of supporting successful events and have excellent interpersonal and written communication skills. This is a unique opportunity to play a highly visible role in an exciting, industry-leading technology business.
Provide AV event support
Create supporting documentation
Remediate live event issues Additional duties as needed
HS Diploma or GED 2+ years relevant work experience in corporate live events, conference center operation, or other A/V support for executive level clientele
Bachelor's degree from an accredited institution
Demonstrated success in event coordination and project coordination
IT knowledge of Android, Chrome, iOS, Mac, Windows, and Linux operating systems
Excellent understanding of signal flow in both audio and video installations with the ability to provide advanced troubleshooting
Ability to keep a flexible schedule to accommodate some night/weekend events
A career path that demonstrates increasing levels of responsibility and proven success delivering measurable results
Experience working in a fast-paced and highly cross-functional organization
Proficiency with helpdesk support ticket management software and with Google Workspace (Docs, Sheets, Slides, Calendar, etc.)
Understanding of networking as it pertains to A/V or venue deployments, including WiFi, VLANs, ISPs, etc
Familiarity with A/V events production and post-production systems and workflows
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