IT Technical Services Specialist

Join a dynamic hybrid role supporting both office and plant environments, where you'll troubleshoot a wide range of tech - from mobile devices to network issues - and play a key role in onboarding, asset management, and server backups. This hands-on opportunity offers exposure to executive teams, modern IT tools (SCCM, MDM, O365), and real career growth in infrastructure support.

Start your day by reviewing and updating service tickets, followed by troubleshooting user issues across desktops, laptops, mobile devices, and printers. Set up new hires with the right tech tools and ensure smooth offboarding. You'll monitor backups, respond to unusual activity alerts, assist remote users with connectivity, and partner with vendors for onsite equipment fixes. Expect to juggle hands-on tasks, software testing, and asset tracking-all while ensuring top-tier service and system reliability.

• 2+ years of IT support and service delivery experience
• Experience with Service Desk software and IT troubleshooting
• Proficiency in Windows, O365, Active Directory, Teams, SharePoint
• Familiarity with SCCM, SimpleMDM, Sophos, and VPN tools
• Strong problem-solving, communication, and organizational skills
• Bachelor's degree in Information Systems or related field (or equivalent work experience)
• Ability to support both hardware and software issues across multiple device types
• Knowledge of basic networking (WAN, LAN, wireless)
• Executive presence and ability to interact with all levels of staff

• Strong Problem-Solving Skills
• Effective Communicator
• Excellent Time Management
• Team Collaboration
• Attention to Detail
• Technical Troubleshooting
• Adaptability and Flexibility
• Customer Service Focus
• Proactive and Self-Motivated
• Ability to Handle Multiple Tasks
• Conflict Resolution
• Organizational Skills
• Strong Analytical Thinking
• Dependable and Reliable
• Knowledge of IT Infrastructure

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.