Platform Engineer

Platform Engineering Lead
As the Platform Engineering Lead, you will drive the evolution of software development lifecycle (SDLC) by building scalable, cloud-native platforms and fostering a culture of engineering excellence. The ideal candidate will be a hands-on leader with a strong background in test automation, modern DevOps methodologies, and team leadership. Additionally, you will build and guide a high-performing team in India to support global initiatives while ensuring platform standardization, quality, and compliance.

This is an in-house, on-site role so candidates must currently be in commutable distance from Plano, TX.

Key Responsibilities:

• Platform Engineering Leadership

  • Design and develop scalable, secure, cloud-native platforms to support business needs.

  • Champion the use of "paved path" technologies to create standardized development pipelines across various teams.

  • Collaborate with cross-functional teams (Development, Quality Engineering, Solution Architecture, Agile Coaching) to ensure alignment across platforms.

• Quality Engineering Enablement

  • Create foundational tools and infrastructure for quality initiatives, such as source code repositories, CI/CD pipelines, and automated testing frameworks.

  • Leverage AI-powered tools, such as Windsurf IDE and Cursor IDE, to enhance code quality analysis and streamline debugging workflows.

  • Implement test management solutions (e.g., Jira/X-Ray) to centralize and optimize test case creation, execution, and reporting.

• Team Building & Mentorship

  • Recruit, train, and lead a platform engineering team in India to expand and scale global engineering capabilities.

  • Provide technical mentorship to engineers in DevOps practices, cloud architecture, and automation frameworks.

  • Cultivate a culture of continuous improvement through mentoring, enablement sessions, and collaboration across teams.

• Governance & Compliance

  • Establish governance protocols to ensure compliance with regulatory standards like PHI/PII (e.g., SOC2, ISO27001).

  • Implement monitoring solutions (e.g., New Relic) to ensure operational resilience and platform reliability.

  • Create and manage dashboards to track key metrics, such as platform usage, test case coverage, and incident prevention rates.

• Operational Excellence

  • Promote the adoption of ITIL-based processes for change management and incident response.

  • Work with production support teams to ensure smooth deployments and minimize downtime.

  • Lead root cause analysis (RCA) for recurring issues and implement strategies to prevent future occurrences.

Qualifications & Experience:

• Required:

  • 10+ years of experience in platform or quality engineering with a focus on test automation frameworks.

  • Proven expertise in Jira/X-Ray integration for SDLC traceability.

  • Hands-on experience with Agile methodologies (Scrum/SAFe) and modern DevOps tools like Jenkins, Argo CD, Playwright, Pact Broker, and JMeter.

  • Familiarity with AI-driven tools like Windsurf IDE or Cursor IDE for optimizing code quality and analysis.

  • Demonstrated experience in building and managing offshore teams (preferably in India) to support global engineering operations.

Technical Skills:

• Cloud Platforms: Proficiency in AWS and Azure (architecture certifications preferred).

• Programming: Strong scripting skills in C#, Python, JavaScript, or Java for automated test development.

• CI/CD: Expertise in optimizing CI/CD pipelines using Jenkins or equivalent tools.

Preferred Certifications:

• AWS Certified Solutions Architect.

• ISTQB Advanced Test Automation Engineer Certification.

• ITIL 4 Foundation Certification.