Software Quality Assurance Engineer

Qualifications

• 3+ years professional experience of web and/or mobile testing for a consumer-facing product
• API expertise (REST) on how the client communicates to/from servers
• Experience maintaining and updating test plans/test suites in a very fast paced feature changing environment
• Ability to think outside of the box and beyond the obvious to uncover behind-the-scenes type bugs
• Experience with at least 2 of the following: Javascript, Selenium, Cypress, Appium, Java, and Jenkins
• Act as a strong advocate for quality in the product development process
• Experience with defect tracking software (Jira)
• Ability to triage problems, prioritize accordingly, and propose a resolution
• Excellent verbal and written communication skills
• Independent, self-starter, self-directed and self-motivated individual who takes complete ownership of the product and its outcome
• BS/MS in computer science or equivalent work experience

Responsibilities

• We’re looking for a Software Quality Assurance Engineer to assure our Simplifi web and mobile products and services quality by working with Product, Development, and other members of the QA team
• As a team member, engage in both formal meetings and informal conversations with colleagues to gain a thorough understanding of the product's functionality and overarching purpose
• Utilize these insights to develop comprehensive test documentation and strategy
• Use documentation and networking tools to determine whether bugs are caused by the server or client
• Identify and document clear steps to reproduce bugs and work with the team to prioritize test cases
• Collaborate closely with Developers, Product Managers, and QA team to clarify inconsistencies between specifications, test cases, and product behavior
• Make recommendations to improve product reliability, performance, and quality assurance best practices and processes
• Expand and improve automation scripts created in Maestro and Cypress frameworks
• Investigate, troubleshoot, and enter reproducible application issues into Jira
• Investigate and evaluate new testing technologies and products for web and mobile applications