OPGT MOD - One (1) Training Specialist - Senior

Overview

On Site
Hybrid
BASED ON EXPERIENCE
Contract - Independent
Contract - W2
Contract - 3+ mo(s)

Skills

MICROSOFT DYNAMICS
DYNAMICS CE
DYNAMICS 365
F and O
TRAINING
TECHNICAL TRAINING
IT TRAINING
ELEARNING
INSTRUCTIONAL DESIGN
COURSE DEVELOPMENT
ARTICULATE STORYLINE
RISE
CAMTASIA
VYOND
MS OFFICE
MICROSOFT OFFICE
STORYBOARDS
TRAINING CONTENT
DIGITAL CONTENT

Job Details

Client

Justice Technology Services

Description

The Office of the Public Client and Trustee (OPGT) is responsible for protecting the property and personal interests of over 10,000 incapable adults who have no one else to help them, investigating allegations of abuse of mentally incapable adults, protecting the public's interest in charities, administering intestate estates, searching for heirs, investing perpetual care funds for Cemeteries, and dealing with dissolved corporations.

The OPGT has embarked on a modernization and transformation initiative to help address rapidly increasing workload and caseload pressures, modernize business processes and business-critical tools in order to improve service delivery to vulnerable Ontarians.

Organization

Justice Technology Services

Location

  • Country: Canada
  • Province/State: Ontario
  • City: Toronto
  • Street: 595 Bay Street

Assignment Type

This position is currently listed as "Onsite"; however, the assignment under this request will provisionally be "Hybrid", working 7.25 hours per calendar day, sometime between 8:00 AM and 5:00 PM (excluding breaks) Monday to Friday inclusive, unless otherwise identified. These conditions are subject to change as the OPS reflects on its current situation. During the duration of the assignment, you will be under the discretion of the Hiring Manager's requirements for the project you are assigned to.

Scope

  • Develop and deliver training for CE & FO configured environment
  • Provide Microsoft Dynamics CE - F&O application and product training to both technical and non-technical users
  • Create content in various formats that serves users with the information that they need to support training and change management
  • Design content to follow standards for inclusive, plain language user-centred design
  • Develop, design and deliver training material to both technical and non-technical users

Assignment Deliverables

  • Training Needs Assessment, Analysis and Planning
  • Training Design, Development and Delivery
  • Design viable approaches to integrate self-paced and instructor-led training with the Training Sandbox (environment)
  • Deliver system (e.g., feature) demos to business users
  • Design storyboards and develop digital training content from a variety of sources including business processes, system test cases, workflows, etc.

Experience and Skillset Requirements

<>Mandatory Requirements</>
  • The ability to demonstrate practical knowledge, experience delivering technical training
  • eLearning authoring (instructional design and development)
<>Desired Skills and Experience</>
  • Demonstrated experience delivering IT training
  • Experience with designing and delivering training courses with authoring tools including Articulate Storyline and Rise; Camtasia, Vyond, MS Office Suite and more
  • Well-versed in facilitation techniques and approaches to distill technical information for non-technical business users
  • Skilled at leading synchronous, interactive and engaging virtual training sessions in organizations
  • Ability and experience in interpreting data and technical documentation for the design and development of training material
  • Ability to develop role-based training for various business users within an organization
  • Extensive knowledge in learning measurement and evaluation including administering competency-based assessments
  • Familiar with AODA requirements for both interactive e-learning and written manuals

Resumes Evaluation/Criteria

<>Criteria 1: Training Development and Delivery Skills - 40 Points</>
  • Develop and deliver training for CE & F&O configured environment. Demonstrated ability to develop and deliver comprehensive training tailored to Dynamics CE & F&O environments, ensuring effective knowledge transfer.
  • Provide Microsoft Dynamics CE - F&O application and product training to both technical and non-technical users. Extensive experience in delivering training that caters to diverse audiences, ensuring comprehensive understanding of application functionalities.
  • Create content in various formats that serves users with the information they need to support training and change management. Proficiency in creating versatile training content that supports effective training and facilitates change management initiatives within organizations.
<>Criteria 2: Technical and Content Creation Skills - 30 Points</>
  • Experience with designing and delivering Microsoft Dynamics-based training courses with authoring tools including Articulate Storyline and Rise; Camtasia, Vyond, MS Office Suite and more. Proficiency in using a variety of authoring tools to design and deliver engaging and interactive Dynamics-based training courses.
  • Design storyboards and develop digital training content from a variety of sources including business processes, system test cases, workflows, etc. Expertise in storyboard design and digital content development using diverse sources.
  • Ability and experience in interpreting data and technical documentation for the design and development of training material: Capability in analyzing and interpreting technical data and documentation.
  • Familiar with AODA requirements for both interactive e-learning and written manuals: Familiarity with Accessibility for Ontarians with Disabilities Act (AODA) requirements.
<>Criteria 3: Communication and Facilitation Skills - 20 Points</>
  • Design content to follow standards for inclusive, plain language user-centered design: Expertise in designing content that adheres to inclusive, plain language principles.
  • Well-versed in facilitation techniques and approaches to distill technical information for non-technical business users: Skillfulness in employing facilitation techniques to simplify and communicate technical concepts effectively.
  • Skilled at leading synchronous, interactive and engaging virtual training sessions in organizations. Ability to conduct engaging and interactive virtual training sessions.
<>Criteria 4: Practical Experience and Application - 10 Points</>
  • Some experience with using Microsoft Dynamics CE and F&O platforms in business settings: Extensive practical experience in utilizing Dynamics CE and F&O platforms in real-world business contexts.
  • The ability to demonstrate practical knowledge, experience and application with using the Microsoft Dynamics CE and/or F&O environment(s).

Knowledge Transfer

Storyboards and authoring tool including all source and project files need to be transferred to Managers/Project Manager/Team Members through 1:1 meetings, team meetings, and documentation on SharePoint site throughout the duration of the project life cycle.

Important Dates

Closing Date/Time: 2025-05-06, 12:30 p.m.

Additional Information

This position is currently listed as "Onsite"; however, the assignment under this request will provisionally be "Hybrid", working 7.25 hours per calendar day, sometime between 8:00 AM and 5:00 PM (excluding breaks) Monday to Friday inclusive, unless otherwise identified. These conditions are subject to change as the OPS reflects on its current situation. During the duration of the assignment, you will be under the discretion of the Hiring Manager's requirements for the project you are assigned to.

Must Haves

  • The ability to demonstrate practical knowledge, experience delivering technical training
  • eLearning authoring (instructional design and development)

Nice to Have

  • Experience with designing and delivering training courses with authoring tools including Articulate Storyline and Rise; Camtasia, Vyond, MS Office Suite and more
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.