Business Analyst (On-Site)

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.

We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.

Primary Function

This key position supports various business channels, retail, direct to consumer, servicing, and wholesale. Works closely with Product team to define requirements and helps with successful delivery of the roadmap items. Requires minimal supervision and demonstrates ability to operate autonomously. Assists with UAT testing and demo's to business. The position requires that the person has a solid knowledge in BA Deliverables and is proficient in multiple methodologies. This position will certify or work with product to ensure that deliverables have met all business and quality requirements. This position requires the candidate to possess analytical skills to analyze and decompose complex requirements.

Principal Duties

• Work directly with the business stakeholders and cross functional teams.
• Interview customers to analyze, clarify and document, business processes and customer requirements.
• Define and assist resolving business/technical related challenges.
• Facilitate meetings with business and technical team members to drive towards project completion.
• Run Agile processes (stand ups, backlog grooming, retrospectives, and sprint planning).
• Support projects as they move from initiation to implementation.
• Develop user acceptance test cases based on the requirements defined and assist with UAT testing and demos.
• Prepare instructional documentation and update user documentation to reflect new modification.
• Define and maintain business analyst role-based policies and procedures.
• Other duties as assigned.

Education and Experience Requirements

• Bachelor's degree required, Master's degree a plus
• 5+ years' experience in a business analysis or product owner role in Salesforce environment.
• Agile experience

Knowledge, Skill, and Ability Requirements

• Expert listening and interpersonal skills
• Strong written and verbal communication skills, with
• Expert organizational skills and attention to detail
• Strong prioritization and interpersonal skills to balance multiple demands.
• Inquisitive, curious, highly self-motivated to learn new business concepts.
• Expert problem solving and analytical skills.
• Ability to communicate ideas in both technical and user-friendly language.
• Ability to build team and external business relationships.
• Ability to collaborate with team members to achieve results.
• Solid balance of technical and business-related knowledge

While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site.

Additional Information:

While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.

Company Benefits :

Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!

• Medical, dental, and vision insurance
• Health Savings Account with employer contribution
• 401(k) Retirement plan with employer match
• Paid Maternity Leave/Parental Bonding Leave
• Pet insurance
• Adoption Assistance
• Tuition reimbursement
• Employee Loan Program
• The Newrez Employee Emergency and Disaster Fund is a new program to support our team members

Newrez NOW:

• Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
• 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
• Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
• Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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