IT Manager

Additional Locations: Costa Rica-Heredia

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At our company, we value diversity and believe it is our greatest strength. We are committed to empowering women, supporting the LGBTQ+ community, and creating opportunities for individuals with disabilities. Our belief is that your diversity enriches our work environment. As an equal opportunity employer, we wholeheartedly welcome applications from all qualified candidates, regardless of their background. Additionally, we have a Gender Equality Policy that reflects our commitment to fairness and equality in the workplace.

Hybrid Roles:

Boston Scientific's hybrid workplace includes Working From Home and onsite. You will have the opportunity to discuss details in the interview.

About the Role:

We are seeking a highly skilled and experienced IT Manager to join our Clinical IT team. In this pivotal role, you will play a crucial part in leading and developing high-performing technical teams within Clinical IT to deliver on technology enablement work supporting Clinical Study Trials. The successful candidate will be responsible for overseeing the custom application development teams, study enablement and data ingestion technologies within the Clinical IT space. Your leadership will directly impact our business's ability to execute clinical trials effectively, ensuring the delivery of high-quality medical devices to the market.

Your Responsibilities Will Include:

Team Leadership & Development

• Inspire, mentor, and develop team members to achieve their full potential.

• Conduct regular one-on-one meetings and performance reviews.

• Create and implement professional development plans.

Employee Engagement

• Foster a positive team culture and high employee engagement.

• Organize team-building activities to enhance cohesion.

Operational Oversight

• Ensure GCO and Clinical technical resources execute effectively against product timelines.

• Act as the first point of escalation for technology-related issues, including production support.

• Support the Scrum Master in developing the Product Team Delivery Dashboard.

Collaboration & Communication

• Identify opportunities for improved collaboration across Product Teams and Global IT services.

• Communicate team achievements, challenges, and needs to senior management.

• Coordinate with external vendors and service providers in alignment with SOPs and WIs.

Project & Product Management

• Support resource and project planning aligned with product needs.

• Ensure accountability for technology delivery of projects.

• Implement agile methodologies to enhance delivery efficiency.

• Contribute to the Clinical Quarterly Portfolio Value Dashboard.

Process Stewardship

• Manage contracts for vendor spend under $250K and non-quality vendors.

• Own vendor relationships and handle day-to-day escalations.

• Support strategic planning and AOP cost centers.

• Oversee monthly and F1 financials, including accruals.

• Ensure technical resources are trained on GSM and learning plans.

Required Qualifications:

• Bachelor's degree in IT, Computer Science, or a related field (Master's degree preferred).

• Minimum of 6 years' experience in IT or deep technical competencies

• Minimum of 3 years of demonstrated experience leading others and/or providing work direction

• Demonstrated ability to lead, coach and mentor others

• Ability to travel (expected to be less than twice per quarter)

Preferred Qualifications:

• Boston Scientific experience, particularly in IT

• Master's degree in related field; IT, engineering

• Proven track record in effectively managing clinical IT applications in medical device or healthcare environments.

• Proficiency in collaborating with data teams, including ETL, AWS, and reporting experts.
• Knowledge of SQL, Java, Angular, and Python.

• Strong execution and ability to mentor developers and technical anlaysts.

• Successful background in simultaneously overseeing multiple projects and products.

• Proficient in negotiating contracts and statements of work with vendors.

• Skilled in crafting comprehensive solution roadmaps and strategic plans.

• Experienced in developing and executing annual operating plans.

• Experienced operating in a Product Team model and agile methodology.

Requisition ID: 610411

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most - united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do - as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn't just business, it's personal. And if you're a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

Benefits Life-Work Integration Community Career Growth

At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination, and a deep caring for human life, we're solving some of the most important healthcare industry challenges. Together, we're one global team committed to making a difference in people's lives around the world. This is a place where you can find a career with meaningful purpose-improving lives through your life's work.