Program Director - Airlines Domain

Locations: Dallas, TX 

Mode of Hire:  (Fulltime)

Role Overview

The Program Director will lead a complex, multi-track, multi-year technology transformation program involving 100–200 associates. This role demands proven expertise in delivering large software product development and implementation programs, strong executive-level stakeholder management, and end-to-end ownership of program outcomes.

Key Responsibilities

Program Leadership & Delivery

• Own the integrated program end-to-end, delivering to committed scope, schedule, cost, and quality.
• Drive the overall program strategy and business case, especially in challenging client situations.
• Track, monitor, and ensure delivery of expected business value and benefits.
• Manage program financials, including budgeting, forecasting, resource allocation, and profitability.
• Ensure effective scope control and best-practice Change Management processes.
• Create executive dashboards, enable business reviews, and provide clear communication across stakeholders.

Executive Stakeholder Management

• Manage CIO-1 level client executives and Client Program Leaders.
• Collaborate with C-level executives to align program execution with organizational strategy.
• Build coalitions at executive and CxO levels, influence decision-making, and drive change adoption.

Team Leadership

• Build and lead a high-performing team of technology, product, implementation leaders, program managers, and project managers.
• Create an enabling environment that drives accountability, focus on priorities, and a winning mindset.
• Plan team succession and ensure strong leadership pipeline.

Delivery Model & Governance

• Operate comfortably within a global delivery model.
• Manage cross-functional teams across technology, product, and implementation domains.
• Ensure effective governance, risk management, and oversight across all program tracks.

Required Experience & Skills

• 20+ years of experience in large-scale program and transformation delivery.
• Proven track record delivering multi-year, multi-track software development and implementation programs.
• Strong executive-level stakeholder management experience.
• Experience managing 100–200 associates across global teams.
• Ownership mindset with ability to make tough prioritization and trade-off decisions.
• Aviation IT experience (preferred).
• Flight Operations or Crew Operations Technology experience (desirable).
• Strong financial management, delivery governance, and organizational alignment capabilities.