Desktop Support Specialist

Overview

On Site
$30 - $35
Contract - W2
Contract - 6 Month(s)
25% Travel

Skills

Microsoft Office
Network
ServiceNow
Microsoft Windows
Computer Hardware
Mobile Devices
Data Migration
Microsoft 365
Windows and Mac

Job Details

Presents well, has a Professional presence while remaining personable
Ability to deal with Executives
Ability to provide VIP White glove service
Exemplary customer service skills (verbal and written)
Works well independently as well as in a team setting
Flexible and able to readjust due to changing priorities in an Executive environment
Ability to manage multiple competing priorities and prioritize effectively
Good time and task management skills
High level of emotional intelligence
Mobile device computing skills
Basic hardware, network, and telecom troubleshooting and support
Microsoft 365 knowledge
ServiceNow and Ivanti experience a plus
Ability to perform Root Cause Analysis
Experience working with processes and procedures in a large organization preferable
Re-images computers, performs data migrations and restorations
Proficient Windows and Mac troubleshooting and support
Conducts remote problem solving as needed

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

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