Odyssey Developer

The Implementation & Automation Developer is responsible for designing, developing, and supporting solutions that enhance and modernize the Justice Court s use of the Tyler Technologies Odyssey Case Management System (CMS) and other critical operational systems. This role focuses on automating workflows, integrating third-party applications, and ensuring smooth implementation of system upgrades, configurations, and custom solutions.

This role requires strong technical skills in development, database management, and system integration, along with a deep understanding of case management processes. The successful candidate will play a critical role in advancing digital transformation, ensuring the Odyssey system supports both current operational needs and future modernization initiatives.

Minimum Qualifications:

• Bachelor s degree in computer science, Information Systems, or related field; or equivalent work experience.
• Expert level/Minimum eight (8) years experience Tyler Technologies case management system
• 3 5 years of experience in application development, system integration, or IT automation.
• Proficiency in SQL and database development, including query optimization and data management.
• Experience with APIs, web services, and middleware platforms.
• Strong skills in scripting and automation (e.g., PowerShell, Python, or equivalent).
• Familiarity with enterprise applications, preferably case management systems such as Odyssey.
• Knowledge of software development lifecycle (SDLC), Agile practices, and testing methodologies.
• Strong problem-solving skills with the ability to analyze complex system issues.
• Excellent communication and collaboration skills to work across technical and non-technical teams.

Preferred Qualifications:

• Expert level/Minimum eight (8) years experience Tyler Technologies case management system
• Prior experience in government, legal, or justice sector IT environments.
• Knowledge of reporting tools (SSRS, Power BI) and data governance practices.
• Exposure to cloud-based integration platforms and SaaS applications.
• Bachelor s degree in IT/IS, Computer Science, or related discipline.
• Direct experience with Tyler Odyssey or other court CMS (e.g., eCourt, CourtView).
• Proficiency with APIs (REST/SOAP), XML, JSON, ECF standards.
• Experience with Microsoft SQL Server (queries, stored procedures, performance tuning).
• Familiarity with middleware platforms (e.g., BizTalk, MuleSoft, message queues) or Tyler interfaces.
• Knowledge of ETL tools and data mapping practices.

Preferred Skillset:

• Case Management / Enterprise Systems

• Experience configuring, supporting, or implementing large-scale enterprise applications; direct exposure to Tyler Technologies Odyssey or similar case management systems is highly desirable.
• Understanding of justice or court operations and how technology supports case processing workflows.

• System Integration

• Practical experience integrating multiple systems through APIs, web services, or middleware (e.g., BizTalk, RabbitMQ, IMS).
• Proven track record of developing and maintaining data exchanges between government agencies or third-party partners.

• Database & Reporting

• Strong background in relational databases (SQL Server preferred), including writing queries, stored procedures, and optimizing performance.
• Experience supporting reporting and analytics platforms (SSRS, Power BI) and ensuring data quality for decision-making.

• Testing & Implementation

• Experience participating in system upgrades, feature rollouts, or migrations, including requirements gathering, testing, and production deployment.
• Ability to build test cases, troubleshoot issues, and document solutions.

• Collaboration & Support

• Experience working with cross-functional teams including IT staff, business users, and external vendors.
• Skilled at translating business needs into technical requirements and delivering practical solutions.

• Court & Justice Systems Knowledge

• Experience integrating court case management systems (Tyler Odyssey preferred).
• Familiarity with justice partner data exchanges (e.g., jail booking, prosecutor/DA, public defender, eCitation, warrants, pre-trial, collections, state reporting).
• Understanding of legal documents, retention rules, and compliance standards (NPRA, FOIA, CJIS).

• Technical Proficiency

• Strong background in SQL Server: writing queries, optimizing stored procedures, and troubleshooting performance issues.
• Skilled in API design and consumption (REST, SOAP, JSON, XML, Tyler APIs).
• Experience with integration/middleware platforms (e.g., BizTalk, MuleSoft, MQ, Tyler Hub, SSIS).
• Familiarity with data transformation tools and ETL processes.
• Understanding of message queues, pub/sub patterns, and real-time vs. batch integration strategies.
• Knowledge of authentication and security protocols: Active Directory/SSO, OAuth, SAML, certificate-based authentication, TLS.

• Reporting & Analytics

• Experience building or supporting reporting integrations with BI tools, Crystal Reports, SSRS, or Tyler Reporting.
• Ability to map data between source and target systems and validate conversions.

• Operational Excellence

• Experience implementing monitoring and alerting frameworks for integrations (e.g., Splunk, App Insights, custom dashboards).
• Knowledge of error handling and reconciliation best practices for financial and case data.
• Familiarity with release management processes in multi-environment deployments.

• Soft Skills & Team Fit

• Strong communication skills to bridge technical and non-technical stakeholders.
• Ability to work across cross-functional teams (court staff, IT, vendors, and external justice partners).
• Proactive problem-solver who can diagnose issues under tight deadlines.
• Comfortable producing clear documentation (sequence diagrams, mapping specs, runbooks).
• Adaptable to a fast-paced, evolving technology and court policy environment.

Education & Experience:

• Bachelor s degree in computer science, Information Systems, or related field (or equivalent experience).
• 3 5 years of experience in systems integration, application development, or middleware engineering.
• Prior experience with court case management systems (Odyssey preferred) or justice partner integrations highly desirable.