Job Title: Operations Manager 5

Duration: 12 Months

Location: Englewood Cliffs, NJ, USA

Pay Range: $45 - $48 per hour

Intelliswift Software Inc. conceptualizes, builds, and supports the world's most amazing technology products and solutions. Our team of rich experts from diverse backgrounds contributes to making Intelliswift one of the most reliable partners in IT and Talent solutions. We specialize in delivering world-class Digital Product Engineering, Data Management and Analytics, and Staffing Solutions services to Fortune companies, SMBs, ISVs, and fast-growing startups.

Description of responsibilities:

B2B Service Operations Vendor Manager
12 Month Backfill
700 Sylvan Ave Englewood Cliffs, NJ, USA-Hybrid 4-1 / 9 am to 6 pm ET

Top Skills: Vendor Management, Expertise on Power Point & Excel, Strategic and Analytic Thinking

We are seeking an experienced Vendor Manager with sharp analytical and stakeholder management skills to oversee and optimize our B2B Field Service network of third-party service providers and suppliers. This role reports to the Director of B2B Field Service Operation. Our service providers play a key role across the end-to-end customer journey, including contact center operations, technical support, logistics coordination, in home repairs, product exchanges/installations, and depot repair. This role is pivotal in ensuring service excellence, compliance, and operational efficiency across our vendor ecosystem.

Role & Responsibilities

Establish and maintain strong relationships with key vendors and stakeholders.
Develop, implement and maintain vendor management policies and procedures to optimize vendor performance and ensure compliance with company standards.
Ensure that the standard procedures are followed and that vendors meet or exceed their contractual obligations.
Monitor and coordinate vendor performance reviews, audits, and assessments to ensure KPIS (key performance indicators) are maintained.
Analyze vendor performance data to identify trends, cost-saving opportunities, and areas for improvement.
Monitor and support the vendor selection process, including the development of RFPs (request for proposals), bid evaluation, and contract negotiation.
Address and resolve any vendor-related issues or disputes in a timely and effective manner.

Skills & Qualifications

Bachelor's Degree with 6+ years of directly related experience is required.
o Vendor management, procurement, or supply chain operations.
o Professional certifications in Supply Chain Management or Six Sigma are a plus.
Master's degree preferred.
Experienced in contract negotiation, outsourcing strategies and vendor performance management.
Strong analytical skills with the ability to interpret data and make data-driven decisions.
Excellent written and verbal communication skills with the ability to convey information clearly and professionally.
Demonstrated ability to build effective relationships, influence stakeholder, and collaborate internally and externally and across all organizational levels.
Ability to work independently and manage multiple projects simultaneously.
Highly detail-oriented with strong organizational and time management skills.
Proficient in Microsoft Office Suite (Excel, Power Point) and experienced with vendor management software and ERP systems (e.g., SAP).





Beeline
Summary:
The main function of an operations manager is ensuring that the different departments in the company follow through with the plans and devises he/she makes for the business s success.

Responsibilities:
Direct the activities of the various departments in the company and is concerned with pricing, sales, production and distribution of the company s products.
Responsible for managing the employees, creating their work schedules and distributing their duties.
Determine employment requirements as well as interviews and hires prospective employees.
An operations manager also trains the newly hired employees.
Manage all the activities that are associated with the production of the products the company offers.
Responsible for managing the performance of the employees such as sales promotions, coordinating with different division leads, planning the layout and design of the store, and setting the prices and credit terms, as well as identifies goods and services to be sold.
Supervise the remodeling of current the amenities and represent the company during client meetings and negotiations.
Handle problems in a calm and collected manner, even when under pressure.

Skills:
Microsoft office, Word, Excel
Excellent organization and mathematical skills
Familiarity with Windows-based computer programs a must

Education/Experience:
Bachelor s Degree in business or related field
Experience with payroll processing and wage attachment
10+ years of Experience

Intelliswift is committed to fair and equitable compensation practices. The range provided for this position is determined by various factors including, but not limited to, relevant work experience, skills, certifications, and location. Intelliswift offers medical insurance, dental insurance, vision insurance, supplemental life and AD&D insurance, and any other benefits per state law.

Equal Employment Opportunity Statement Intelliswift celebrates a diverse and inclusive workforce. We offer equal employment opportunities to all applicants and employees. All qualified applicants will be considered regardless of race, color, sex, gender identity, gender expressions, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other protected basis under the law.

Americans with Disabilities Act (ADA)

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact Intelliswift Human Resources Department

Other Employment Statements
Intelliswift participates in the E-Verify program.

Learn More For information on Intelliswift Software, Inc., visit our website at .