Overview
Skills
Job Details
Senior SalesForce BA
Exp: Minimum 12+ Years Must
Location : Austin, Texas 78744.
Only TX Candidates with Texas DL
Linkedin Link and Trailhead Link is Must
NOTE : This is HYBRID Mode of Work 3 Days Onsite and 2 Days Remote
Start Date : 08/04/2025 ( No Changes )
IMPORTANT NOTE :
Candidates Must Have Public sector experience (Federal, State or Local Government) - Must
Candidates Must Have Experience with 508 Compliance/Web Accessibility - Must
Must-Have Certifications (All Active):
- Salesforce Admin Certification
- Salesforce App Builder Certification
- Salesforce Business Analyst Certification
The Candidate will perform highly advanced product management, requirement gathering, and documentation as part of a project team with direction and guidance from the Project Management Office and Applications Services Management. The Candidate must have a strong comprehension of what the customer is trying to achieve and develop a pipeline to translate that information to create the prioritized product backlog for the development team using an Agile/Scrum methodology. This position entails a candidate who is very organized and possesses analytical thinking with strong communication skills as they will need to see through the eyes of the customer, helping them extract functional requirements using industry-leading business process mapping and reengineering methodologies that facilitate a clean, well-organized backlog that translates well to a development team leading to the delivery of successful projects. The worker's primary goal will be to drive the customer's product vision into reality with the help of the project team.
CPA will require the Candidate to work on the following initiatives and will perform advanced product management tasks such as:
- Ability to turn a product vision into an applicable strategy that can be supported by business and IT management.
- Able to analyze and interpret technical information, including industry standards, statutes, administrative rules, procedures, and system documentation; to translate user/business needs into a technical style; to communicate technical instructions to system users; to analyze, evaluate, and integrate business rules into system requirements; to exercise sound judgment in making critical decisions; and to communicate effectively verbally and in writing.
- Conducts in-depth interviews with Business SMEs, Business Product Manager and Business division stakeholders to elicit and thoroughly understand critical business processes, functions, and problems.
- Identifies ways to improve and modernize each specific process via automation.
- Partner with business SMEs and agile product teams to gather requirements and build product roadmaps that will be incorporated into the broader agency product portfolio plan.
- Participate in research to identify new opportunities for new and existing features and functionalities.
- Create product backlog with Themes, Epics, User Stories.
- Accepts work built by scrum teams and works with Business Product Manager, Lead SME, Product Manager, and IT determines if product is shippable.
- Regularly attends sprint ceremonies and collaborates with the development team(s)
- Participating in all phases of SDLC, including release planning, analysis & design, user story recording/prioritization and software development.
- Performs acceptance testing of the user stories developed.
- Collaborates with the team to Identify, manage, and mitigate project risks and issues.
- Providing guidance and knowledge sharing to existing development staff.
Minimum Requirements:
- Experience with serving as a liaison between the business community and IT teams
- Experience reviewing, analyzing, and evaluating business processes and systems and user needs
- Experience with application development as an agile/scrum product owner/business analyst
- Experience with customer focused user experience design
- Experience with Agile development experience with Scrum, Kanban
- Experience with writing acceptance criteria-based user stories
- Experience with analytical thought process to aid with prioritization and negotiation
- Experience with highly complex application security requirements
- Experience with organizing user acceptance testing per sprint and end to end
- Experience with story mapping
- Experience with business process mapping
- Experience with Atlassian Jira
- Experience with completing system documentation
- Proficient with the Microsoft Office products, including Outlook, Project, and Visio
- Proficient with common collaboration products such as Microsoft Teams & SharePoint, Cisco WebEx, and Atlassian Confluence
- Experience working with enterprise software solutions as a developer
- Experience working with enterprise architectural design
- Experience in establishing, documenting, and communicating standards, best practices, fixes, and providing system direction & recommendation
- Certified Salesforce Business Analyst
- Public sector experience (Federal, State or Local Government)
- Salesforce Requirements Gathering experience
- Experience with 508 Compliance/Web Accessibility
- Experience with Information Security Office Compliance
- Experience with department, company, or agency agile transformation
- Experience with Service Now ticketing and workflow automation platforms
- Salesforce Admin, App Builder Certified
- Salesforce Trailhead Ranger Status
- Salesforce Trailhead Super badges
- Experience using Salesforce Grants Manager
- Salesforce Admin Certification