Overview
On Site
$60,000 - $80,000
Full Time
Skills
production support
Monitoring
splunk
kibana
Dynatrace
ServiceNow
Job Details
Role: L3 Monitoring Analyst
Location: Mclean VA
Experience: 2-3 years
Work Mode: 5 Days Onsite
Job Key Responsibilities: (Person need to have monitoring tools experience Dynatrace, Splunk, Kibana etc. This is rotational shift job; person needs to be available in night shift also.)
Location: Mclean VA
Experience: 2-3 years
Work Mode: 5 Days Onsite
Job Key Responsibilities: (Person need to have monitoring tools experience Dynatrace, Splunk, Kibana etc. This is rotational shift job; person needs to be available in night shift also.)
- Monitoring Analyst As a production support Monitoring analyst, you are the first line in detecting the issues related customer faced web applications and the critical Jobs.
- All applications/Jobs needs to be monitored (24x7x365), and responds to, automated and user-reported possible incidents that may impact to applications and customers.
- Monitor and analyze logs and alerts from a variety of applications.
- Quickly engage next level support engineer in case of further assistance needed.
- Creating Incident tickets and Tasks in ServiceNow.
- Running Database queries periodically to check the health of customer transactions.
- Flexible to work in any of the Shift and weekends if needed.
- Knowledge on Java, Unix and Databases like Oracle, DB2 and MongoDB required.
- Quick response to the auto generated alerts with initial triage.
- Knowledge on Autosys Scheduling tool and monitoring tools such as Kibana, Dynatrace and Kibana would be a plus.
- Nice to have understanding OS and Network concepts."
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