Servicenow SME

    • Conviso Inc.
  • Washington, DC
  • Posted 22 hours ago | Updated 11 hours ago

Overview

On Site
Full Time

Skills

SPM
Optimization
Process Improvement
Collaboration
Portfolio Management
Computer Science
Information Technology
Project Portfolio Management
IT Service Management
ServiceNow
Business Rules
Scripting

Job Details

Job Description

Conviso Inc is seeking a highly skilled and experienced ServiceNow SME with deep expertise in Project Portfolio Management (PPM). The ideal candidate will have a proven track record of implementing, configuring, and optimizing ServiceNow PPM modules in complex enterprise environments.


Title: Servicenow SME

Remote position

Candidate with Strategic Portfolio Management (SPM) experience is highly desired.


Key Responsibilities

  • Lead the design, implementation, and optimization of ServiceNow PPM solutions.
  • Serve as the subject matter expert for ServiceNow PPM, providing guidance on best practices, process improvements, and technical solutions.
  • Collaborate with business stakeholders to gather requirements, define solutions, and deliver high-quality ServiceNow PPM modules.
  • Configure and customize ServiceNow PPM applications, including Demand, Project, Resource, and Portfolio Management.
  • Integrate ServiceNow PPM with other enterprise systems as needed.


Requirements

  • Bachelor s or Master s degree in Computer Science, Information Technology, or a related field.
  • 10+ years of experience in IT, with at least 5 years focused on ServiceNow and 3+ years specifically in ServiceNow PPM.
  • Proven experience in implementing and supporting ServiceNow PPM modules (Demand, Project, Resource, Portfolio).
  • Strong understanding of ITSM, ITBM, and related ServiceNow modules.
  • Hands-on experience with ServiceNow scripting (Business Rules, Client Scripts, Script Includes, etc.).

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