Business Analyst required prior Social Services experience

Texas Department of Family and Protective Services requires the services of 2 Business Analyst 2.

The Worker is responsible for collaborating with ITS Leadership, Agency Accessibility Coordinator to design and implement accessibility initiatives and projects in alignment to meet compliance with Federal, State, and agency procedures, policies, rules, and laws including DOJ ADA Title II. Analyzing web content for accessibility, recommending changes to make content accessible, and remediating accessibility issues. Participates in testing efforts of accessibility projects and EIR efforts and provides testing results to the agency Accessibility Coordinator and stakeholders in developing roadmaps, plans, and designs for accessibility activities. Collaborates with Agency Accessibility Coordinator and agency content owners to conduct remediation work of EIR and to ensure accessibility compliance. Enhances accessibility efforts by monitoring and tracking accessibility updates, communicating both internally and externally on continuous improvements. Performs preliminary accessibility assessments with internal and external partners; testing and validation and completes coordinating reports.

II. CANDIDATE SKILLS AND QUALIFICATIONS

Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.

Years Required/Preferred Experience

4 Required Knowledge of Texas Administrative Code, Texas Department of Information Resources (DIR) EIR Accessibility Policy, and Web Content Accessibility Guidelines (WCAG) 2.1, Level AA related to federal and state accessibility requirements

4 Required Knowledge of industry best practices for accessibility services for digital content and Electronic Information Resources, such as brochures, flyers, webpages, documents, forms, and training materials

4 Required Experience assessing web content and other EIR for compliance with accessibility standards and performing analysis to for remediation

4 Required Knowledge of EIR testing and validation practices and methodology to confirm compliance with accessibility standards

4 Required Experience in identifying functional and technical requirements gathering, analysis and documentation with a strong attention to detail

3 Required Experience with the Microsoft Suite of tools (Excel, Word, PowerPoint, Visio, MS Project and SharePoint)

2 Required Strong communication skills, both verbal and written

1 Preferred Awareness or knowledge of DFPS systems and programs.

The primary work location(s) will be at 4900 N Lamar Blvd, Austin, Texas 78751. The working position is Hybrid - On Site and Telework.

Candidates selected for this opportunity may be required to physically attend meetings in Austin, TX, with minimal notice.

Candidates currently residing within the State of Texas are preferred. However, if candidate currently resides outside of the State of Texas, he/she will be required to relocate to Texas, if selected for the position and the offer is accepted, prior to the estimated start date of December 3, 2025.