Salesforce Business Analyst

Overview

Remote
$55 - $60
Accepts corp to corp applications
Contract - W2

Skills

Salesforce
CRM/CSM
Agile
CBAP

Job Details

Job Summary

Job Title: Salesforce Business Analyst

Location: Remote

Type of Employment: W2 Contract

Duration: 06 Months

Job Overview:

We re seeking a Salesforce Business Analyst to support the TSG team at the American Red Cross. This role serves as the key link between program stakeholders and the Salesforce development team driving requirements, documentation, testing, and process improvements.

Responsibilities:

  • Gather and document user stories & functional requirements.
  • Lead requirement workshops and support solution design.
  • Perform system, integration, and regression testing.
  • Support end-user training and issue resolution.
  • Ensure Salesforce solutions align with business needs.

Qualifications:

  • 5+ years in tech delivery; 3+ years as a Salesforce BA.
  • Strong CRM/CSM knowledge and Agile experience.
  • Excellent communication, requirements gathering, and analytical skills.

Preferred Skills:

  • CBAP Certification
  • Experience with cross-functional workshops and process optimization.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Brilliant Infotech Inc.