Overview
Remote
$55 - $60
Accepts corp to corp applications
Contract - W2
Skills
Salesforce
CRM/CSM
Agile
CBAP
Job Details
Job Summary
Job Title: Salesforce Business Analyst
Location: Remote
Type of Employment: W2 Contract
Duration: 06 Months
Job Overview:
We re seeking a Salesforce Business Analyst to support the TSG team at the American Red Cross. This role serves as the key link between program stakeholders and the Salesforce development team driving requirements, documentation, testing, and process improvements.
Responsibilities:
- Gather and document user stories & functional requirements.
- Lead requirement workshops and support solution design.
- Perform system, integration, and regression testing.
- Support end-user training and issue resolution.
- Ensure Salesforce solutions align with business needs.
Qualifications:
- 5+ years in tech delivery; 3+ years as a Salesforce BA.
- Strong CRM/CSM knowledge and Agile experience.
- Excellent communication, requirements gathering, and analytical skills.
Preferred Skills:
- CBAP Certification
- Experience with cross-functional workshops and process optimization.
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