Help Desk

Overview

On Site
$10 - $15
Contract - W2
Contract - 12 Month(s)

Skills

CompTIA A+
ITIL
Help Desk

Job Details

JOB DESCRIPTION:

Help Desk Personnel shall meet the following requirements:

  1. A degree in Computer Science, Information Systems, Software Engineering or other related analytical,

scientific or technical discipline. A BS/BA is highly preferred.

  1. CompTIA A+ or Google IT Support Professional Certification highly preferred.
  2. ITIL Certification highly preferred.
  3. Must have five (5) years of continuous experience in performing Help Desk Support role and duties.
  4. Ability to work independently and also collaborate with application developers, engineers and others.
  5. Must be motivated and results oriented.
  6. Must possess effective written and oral communication skills.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.