Product Owner

Role: Product Owner - Incentive Management and Sales Validation for Banking Business

Location: Philadelphia, Pennsylvania (Hybrid)

• Define and own the product vision for the Incentive Management & Sales Validation Platform.
• Drive modernization of fragmented legacy processes into a unified, scalable Azure-native platform.
• Ensure alignment of platform capabilities with business goals in sales performance, compensation, validation, and compliance.
• Translate business requirements into epics, user stories, and acceptance criteria with a strong focus on incentive workflows (crediting, payout, validation, reconciliation).
• Act as the voice of business and bankers, working closely with Sales Operations, Finance, Compliance, and IT stakeholders.
• Facilitate workshops to gather requirements around sales crediting, incentive payout rules, exception handling, and dispute management.
• Partner with senior leadership to ensure the platform increases trust, transparency, and efficiency in incentive management.
• Support ongoing operations, BAU requests, and enhancements to validation rules, workflows, and dashboards.
• Monitor platform adoption, performance, and ROI; gather feedback for continuous improvement.
• Define KPIs around validation accuracy, payout timeliness, dispute resolution cycle time, and user adoption.

Qualifications

• 6 8 years as Product Owner/Manager with banking and financial services domain expertise (sales performance, incentives, compensation systems of banking products).
• Experience with Azure cloud, ETL/data pipelines, APIs, and Power BI Nice to have
• Strong knowledge of banking regulatory and compliance requirements.
• Proven Agile delivery, backlog management, and senior stakeholder engagement skills.

CST provides its clients with complete, cost-effective, end-to-end personnel solutions across a range of industrial domains. CST's mission is to empower businesses around the world to make better, faster operational decisions.