SAP CRM Service

Overview

Remote
On Site
Accepts corp to corp applications
Contract - Independent
Contract - W2

Skills

CRM
SAP CRM

Job Details

We are seeking an SAP CRM Consultant with 7+ years of overall experience (minimum 3 years relevant) in SAP CRM Sales & Service. The candidate should have 8-10 years total work experience, including at least 1-2 full-cycle implementation projects, preferably involving ECC-ServiceMax integration.

Key Responsibilities:

  • Configure and support SAP CRM Sales & Service processes, including end-to-end sales order management, pricing, billing, and various sales scenarios.

  • Work on SAP CRM-ECC integration, covering Business Partner, Product Master, and Install Base.

  • Perform middleware troubleshooting and support data replication issues.

  • Support SAP SD & LE processes; exposure to delivery management and STO processing is preferred.

  • Work on service processes, including Service Parts Integration, Complaints & Returns, and Equipment Life Cycle (ELC).

  • Utilize tools such as Solution Manager, Issue Management tools, and HP Quality Center for defect and test management.

  • Collaborate with cross-functional teams and lead small teams in implementation projects.


Required Skills:

  • Strong functional knowledge of SAP CRM, SAP SD, and SAP LE.

  • Excellent communication, documentation, and interpersonal skills.

  • Ability to lead and manage tasks within implementation and support environments.


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