Sr. Systems Engineer - Hybrid

Job Description:

Responsibilities:

• Design, analyze, evaluate, test, debug, and implement Automic workflows supporting critical business processes.
• Review and optimize workflows for performance, reliability, and scalability.
• Support migration of workflows from deprecated on-prem instances to cloud platforms.
• Develop automation scripts using PowerShell and bash to improve operational efficiency.
• Collaborate with teams to integrate workflows with ServiceNow and expand monitoring capabilities.
• Document processes and workflows thoroughly for consistency and compliance.
• Stay up to date with emerging technologies and best practices in job scheduling and automation.

Required:

• Minimum 5 years experience supporting Automic Automation Engine or other enterprise job scheduling tools (e.g., JAMS) in an enterprise environment.
• Minimum 5 years background in IT, computer systems engineering, or systems engineering and analysis.
• Proficiency in Windows Server and Linux (RHEL) operating systems.
• Understanding of OS-level concepts and high-level infrastructure architecture.
• Self-starter with ability to take initiative and balance multiple priorities with minimal direction.
• Demonstrated strong communication and design skills, both verbal and written.
• Familiarity with ServiceNow, Jira, or other ticketing tools.
• Familiarity with Confluence (or other documentation/wikis).
• Ability to diagnose simple to complex system and process problems.
• Demonstrated exceptional troubleshooting methodology, including the ability to communicate complex problems to all levels of technical skillsets.
• Automation mindset—always looking for opportunities to automate processes where possible.

Preferred Qualifications:

• Prior maritime experience from a technology perspective.
• Expertise in Windows and Linux.
• Experience in user management via Active Directory.
• Strong skills in PowerShell or other scripting languages.
• Experience integrating with ServiceNow.
• Knowledge of enterprise monitoring solutions.
• Background in large-scale environments with multiple Automic instances.

Supported Technologies:

• Terraform/AWX/Vault/Ansible
• Logging/Monitoring/Alerting (Cloudwatch/Splunk/AppDynamics/Elasticache/Grafana)
• Windows Server, Linux (RHEL)
• PowerShell, bash
• Jira, Confluence
• Active Directory
• Languages: Go/Python/ Node.js (Angular.js framework)/Java (Spring MVC)