Trading Floor Application Support

• This role is not open to C-C or vendors. Direct W2 only.
• This is a hybrid role reporting to office 3-4 times a week located in Bryant Park area, New York CIty.
• First point of contact for end business users in Rates
• Ownership and delivery of on-boarding support of or processes into the MAPS organization
• Build and maintain strong partnerships with business stakeholders, application development personnel, and infrastructure contacts
• Monitoring and alerting of critical trading system environments
• Troubleshooting of complex systems issues

• Proactive identification and resolution of problem hotspots
• Development of tools and driving efficiency/stability improvements
• Accurate tracking of support effort to enable effective management reporting
• Release implementation and enforcement of change management policy
• Major Incident management and Problem Management

• The suite of applications we support cover many different functional aspects of the business, including pricing and trade capture, risk generation and aggregation, market and reference data. The role will give the successful candidate exposure to the full front-to-back process from trade inception to feeding risk downstream. This is also an opportunity to work in a global team.
• Hands on experience providing direct support to front office trading desks
• Business knowledge of fixed income products

• Strong SQL, plus Python and Shell scripting
• L1 Trade Application Support
• Monitoring experience with ITRS, Dynatrace or Geneos
• Need high energy and ability to work in fast paced environment
• Degree and excellent written and verbal communication
• ITSM tools such as Service Now, Remedy or Symantec. Should know the Incident Management Lifecycle
• Capital Markets experience

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.