Overview
On Site
USD 19.00 - 23.00 per hour
Full Time
Skills
Field Service
Help Desk
Printing
Computer Hardware
Laptop
Tablet
Mobile Devices
Software Troubleshooting
Access Control
Repair
Microsoft Windows
OS X
Computer Networking
Antivirus
Disk Imaging
Customer Service
Communication
Management
Remote Support
System Imaging
Taxes
Life Insurance
Collaboration
Partnership
Business Transformation
Law
Job Details
We are seeking a highly skilled and customer-focused Desktop Support Technician to provide onsite technical assistance across multiple counties in the region. This role involves a mix of remote and in-person support, working directly with end users to resolve hardware, software, and basic network issues in a large enterprise environment.
Location
This is a field-based position covering approximately 11 counties. Travel within the region is required.
Key Responsibilities
Required Skills & Experience
Preferred Qualifications
Pay and Benefits
The pay range for this position is $19.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Paducah,KY.
Application Deadline
This position is anticipated to close on Aug 20, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Location
This is a field-based position covering approximately 11 counties. Travel within the region is required.
Key Responsibilities
- Provide remote and onsite desktop support for end users, including troubleshooting and resolving technical issues.
- Respond to support tickets routed from a centralized help desk, resolving issues remotely when possible and onsite when necessary.
- Assist users with common desktop issues such as email access, password resets, printing/scanning problems, and connectivity.
- Support hardware including desktops, laptops, tablets, and mobile devices.
- Perform software troubleshooting and support for both standard and custom applications.
- Act as onsite support for server-related tasks under remote guidance from centralized teams.
- Install and configure desktop systems and assist with upgrade deployments.
- Maintain knowledge of user permissions and access controls.
- Conduct basic network diagnostics and support for local connectivity issues.
Required Skills & Experience
- Strong experience in desktop support, including installation, troubleshooting, and repair.
- Familiarity with both Windows and macOS environments.
- Basic understanding of networking concepts and ability to troubleshoot connectivity issues.
- Experience with workstation security, antivirus tools, disk imaging, and enterprise applications.
- Excellent customer service and communication skills.
- Ability to think creatively and solve problems independently.
- Experience working in large-scale enterprise environments is a plus.
Preferred Qualifications
- Proven ability to manage multiple support requests efficiently.
- Familiarity with ticketing systems and remote support tools.
- Certifications such as A+ or similar are beneficial but not required.
- Experience with deployment tools and system imaging processes.
Pay and Benefits
The pay range for this position is $19.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Paducah,KY.
Application Deadline
This position is anticipated to close on Aug 20, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.