Senior Project Manager - Insurance Operations

Are you a strategic thinker with hands-on experience in claims handling and insurance operations?

We're looking for an experienced Project Manager who will be at the heart of driving transformation of insurance operations. You will play a pivotal role in bridging business needs and technology solutions across technology, actuary, claims, and underwriting.

In this high-impact role, you'll champion initiatives that optimize claims processes, deliver real business value, and support operational excellence.

We need your expertise in:

• 10+ years of experience in insurance claims including background as claims adjuster
• Deep understanding of claims operations and lifecycle, from intake to resolution
• Proven ability to manage cross-functional projects with competing priorities
• Strong blend of business acumen and technical aptitude
• Experience with claims systems like JW File Handler (or similar platforms) is a major plus
• Self-motivated, results-driven, and highly organized with exceptional communication skills

What You ll Do:

• Serve as a trusted liaison between business stakeholders and IT, ensuring clear communication and seamless project delivery
• Lead end-to-end project execution, focusing on enhancing claims workflows and systems
• Translate complex business needs into actionable technical requirements and strategic insights
• Collaborate with underwriters, actuaries, claims professionals, and technology teams to implement innovative solutions
• Guide teams through change management and drive adoption of new tools and processes
• Ensure business objectives are met with scalable, technology-driven solutions