Lead Security Specialist - PAM - Remote / Telecommute

Responsibilities:

• XXgn and plan the implementation roadmap for the PAM solution, including workflow design and role/access definition aligned with organizational policies.
• Coordinate and lead resources to ensure timely and successful task completion.
• Implement and configure the PAM solution and integXX it with existing IT systems, ensuring automation and functionality meet business requirements.
• Provide knowledge transfer, training, and support to staff to ensure adoption and effective use of the PAM solution.
• Engage with stakeholders across IT, management, and end-users to communicate benefits and address concerns.
• Set up reporting and analytics within the PAM solution to monitor effectiveness, user behavior, and security risks.
• Develop operational business models depicting the current and future states of ITSM business processes related to privileged identity and access management.
• Create process and data flow models for identity lifecycle, application onboarding/offboarding, infrastructure/resource planning, and service delivery planning.
• Develop high-level system interaction models to support ITSM procedures and training.
• Produce standards, policies, and procedures for ITSM of the PAM solution, including user access and security, incident reporting, software licensing, system changes, and KPI/KRI reporting.
• Complete required privacy and security training and sign a non-disclosure agreement prior to the assignment.

• A university degree in Computer Science, Business Administration, or related discipline, or certification in Information Technology from a recognized institution (or equivalent education and experience).
• 5 years of operational experience in requirements elicitation and analysis related to policy and process design.
• 5 years of experience in cybersecurity processes including compliance, risk evaluation, and exception handling.
• 5 years of experience in Privileged Access Candidateagement technologies.
• 5 years of hands-on experience in PAM implementation.
• 5 years of leadership experience in roles such as team lead, lead architect, or program technical lead.

• Experience fulfilling a similar role on at least one large IT transformation project involving delivery and operation of a PAM solution, including:

  Client name, contact details, project scope and timeline.
• Candidate's role, IT operating model, support tiers, departments involved, deliverables, and key challenges addressed.
• Experience designing, documenting, and improving ITSM business processes for enterprise systems, including:
• Formats used (e.g., Word, Visio), stakeholders engaged, and engagement stXXgies.
• Competency in requirements elicitation, workshop facilitation, and prioritization, including:
• Stakeholder levels (e.g., VPs, SMEs, IT), engagement approach, and types of deliverable.
• Experience in dministering PAM solutions end to end, including:
• Compliance and governance, process documentation, onboarding, auditing, analytics, and defining KPIs/KRIs.
• Experience producing visual process models and architecture diagrams, including:
• Business workflows, policies, communication plans, and RACI matrices.