Technical Support Engineer

  • Greensboro, NC
  • Posted 1 day ago | Updated moments ago

Overview

On Site
$48 - $52 /hr
Contract - Independent
Contract - 7+ month(s)

Skills

("Technical Support Engineering" OR "Technical Support Engineer") AND ("Data acquisition" OR "Data analysis") AND ("Truck powertrain" OR "Truck chassis" OR "Electrical/electronic systems") AND ("Troub

Job Details




Stefanini Group is hiring!

Stefanini is looking for a Technical Support Engineer in Greensboro, NC (Onsite)

For quick apply, please reach out to Madelaine MADIE Yu

Call: / Email:



Work Location

7900 National Service Road Greensboro, NC 27409



Lead level is a specialist in Technical Support Engineering, typically obtained through education and work experience (position typically requires 8 years or more relevant experience).Provide technical support and technical problem solving on issues reported by the market. Visit markets and customers to support when there are reported technical problems. Conduct root cause analysis for product quality issues detected, define containment action when applicable and follow-up solution effectiveness. Utilize data acquisition and analysis tools.May provide onsite training for customer support personnel



Responsibilities typically include: Managing large projects or (end to end) processes with limited oversight from manager.Coaching, reviewing and delegating work to lower-level professionals. Problems faced are difficult and often complex.

Requires 8 years or more relevant experience as Technical Support Engineer work focuses on provide specialized technical assistance to dealers and The Company's stakeholders in order to facilitate resolution to complex product technical concerns and workshop tools. Expert level knowledge necessary in data acquisition and data analysis in diagnosing truck issues. Expert level knowledge necessary in the design and development of The Company's Class8 truck powertrain, chassis, and electrical/electronic systems, as well as in-depth knowledge of The Company's truck troubleshooting & repair and NA workshop service practices.



Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives.



Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers.



About Stefanini Group

The Stefanini Group is a global provider of offshore, onshore, and nearshore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are a CMM Level 5 company.

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