Product Owner - Rewards and Loyalty

RESPONSIBILITIES:
Kforce has a client in Plano, TX that is looking for a Rewards and Loyalty Product Owner with 3 -7 years of experience in Retail and/or Fintech with strong Product background. This person needs to have experience building and Launching loyalty programs.

Summary:
The Senior Product Manager of Rewards & Loyalty initiatives is a senior-level role responsible for bringing a deep understanding of product management principles to the organization and combining that with strategic thinking to ensure products meet the needs and expectations of the business. They will be responsible for the management of the roadmap that covers the initiatives across all of Rewards & Loyalty Programs' growth and expansion. Primary responsibility is to define and manage the overall roadmap for marketing technology investments. The Product Owner will be fostering a culture of continuous understanding, learning, and improving the customer experience is a key to success metric for this role.

REQUIREMENTS:
* Education: Bachelor's degree in Business, Marketing, Computer Science, or a related field; MBA or advanced degree preferred
* Experience: Minimum of 5 years in product management, with a proven track record in marketing technology, CDP, and rewards/loyalty systems
* Personalization Expertise: Demonstrated experience in developing and implementing personalized customer experiences across digital platforms, leveraging customer data to drive engagement and loyalty; Familiarity with personalization management systems, A/B testing, and recommendation algorithms is highly desirable
* Technical Proficiency: Familiarity with platforms such as Zeta Global (CDP), Salesforce Loyalty Management, and Google Vertex AI; Experience with data analytics tools and marketing automation platforms
* Analytical Acumen: Strong ability to interpret data, derive insights, and make informed decisions that drive product success
* Communication Skills: Exceptional verbal and written communication abilities, with experience presenting to and influencing senior leadership
* Leadership: Demonstrated ability to lead cross-functional teams, manage competing priorities, and deliver results in a fast-paced environment

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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