Overview
On Site
Depends on Experience
Contract - W2
Contract - Independent
Contract - 1 Year(s)
Skills
Analytical Skill
Communication
Computer Hardware
Computer Networking
Customer Relationship Management (CRM)
DHCP
DNS
Decision-making
Dragon NaturallySpeaking
Firewall
IT Service Management
Issue Tracking
LIMS
Laboratory Equipment
Management
Microsoft Excel
Microsoft Outlook
Network
Network Administration
Printers
Routers
Switches
Technical Support
Training
Wireless Communication
Job Details
Job Description
The Field Engineer position has the following requirements:
- Support 4 regional labs and 10 regional offices
- Provide PC, software installations, printer, peripherals, Logitech Teams collaborative meeting spaces, and wireless/wired networking support, applicant must have experience supporting workstations, peripherals, printers and basic networking.
- Engineer will not configure the routers, switches, and firewalls but should understand how to request changes from Client and their management.
- Experience working with a IT Service Management ticketing system for work prioritization and internal customer contacts.
- Experience providing general end user PC support, training, and questions with a friendly and supportive demeanor
- Contractor will assist with the modernization of the lab equipment environment to integrate with our CoreOne LIMS system
- Contractor will have to have the vehicle maintained using the state fleet services process
- Contracting company will have to cover workers comp the vehicle will be covered by state insurance
- Contractor must present a professional appearance
Skills Required:
- Advanced computer skills are required, particularly related to personal computer, PC peripherals and network technical support Required 2 Years
- Expertise related to advanced network administration concepts (DHCP, DNS, routers, firewall, etc.) Desired 2 Years
- Experience in troubleshooting computer software/hardware problems Required 2 Years
- Advanced customer relations skills Required 2 Years
- Good verbal and written communication skills Required 2 Years
- Ability to control and manage several projects simultaneously Required 2 Years
- Working knowledge of MS Word, MS Excel, and MS outlook Required 2 Years
- Strong analytical and decision-making skills Required 4 Years
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.