Overview
Skills
Job Details
Job Title: Adobe Experience Platform (AEP) RTCDP, CJA, AJO
Location : Phoenix , AZ Day 1 Onsite
Job Summary:
We are looking for an experienced Adobe Experience Platform (AEP) Specialist with strong hands-on expertise in Real-Time Customer Data Platform (RTCDP), Customer Journey Analytics (CJA), and Adobe Journey Optimizer (AJO). The role involves designing, implementing, and optimizing data-driven customer experiences using Adobe s cutting-edge marketing technology stack.
Key Responsibilities:
Implement, configure, and manage AEP solutions with a focus on RTCDP, CJA, and AJO.
Ingest and unify customer data from multiple sources using XDM schema and identity resolution.
Create and activate real-time customer audiences in RTCDP for personalized marketing.
Build and analyze customer journeys in AJO to drive engagement and conversions.
Develop and maintain analytics reports in CJA to provide actionable business insights.
Collaborate with marketing, analytics, and IT teams to align data strategies with business goals.
Ensure compliance with data governance and privacy regulations (GDPR, CCPA).
Troubleshoot and optimize AEP configurations for maximum performance.
Required Skills &
Proven hands-on experience with Adobe Experience Platform (AEP).
Deep knowledge of RTCDP, CJA, and AJO modules.
Strong understanding of customer data modeling, segmentation, and personalization.
Experience in designing end-to-end customer journeys and measuring their impact.
Familiarity with Adobe Experience Data Model (XDM) and event-based data flows.
Strong problem-solving skills and ability to work in cross-functional teams.
Preferred Skills:
Adobe certifications in AEP RTCDP, CJA, or AJO.
Experience with APIs, JavaScript, and Adobe Experience Cloud integrations (Target, Campaign, Analytics).