Technical Writer (USC)

Title: Technical Writer

Duration: 06 Months + possible extensions

Type: W2 w/ benefits

Location: Carmel, IN (HYBRID) (Onsite 3 days/week)

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Project Description:

Position Overview:

• MISO Energy seeks an experienced Technical Writer for maintaining Operating Procedures.
• Integral in interpreting complex technical information into understandable materials.
• The Technical Writer/Communication Analyst acts as reviewer/convener, user champion, editor, publisher, and promoter.
• Continuous improvement mindset.
• This role works closely with Operations leadership and Control Center staff.

Position Duties:

• Revise and maintain operating procedures throughout the full document lifecycle.
• Collaborate with subject matter experts (SMEs) for content validation and approval.
• Serve as user champion, editor, and documentation convener.
• Coordinate efforts across departments to ensure timely delivery of high-quality documents.
• Present technical information clearly for a variety of internal audiences.
• Promote consistency, compliance, and usability across all written materials.

General skills (Must have):

• Strong written and verbal communication skills.
• Ability to read and comprehend instructions, policies and procedures.
• Ability to articulate in writing detailed concepts and to present information to a variety of audiences in a clear and concise manner.
• Ability to coordinate across the organization to complete projects on time with minimal supervision.
• Ability to work within a fast-paced, deadline-oriented environment with minimal supervision.
• Ability to provide an excellent customer experience to both internal and external clients.
• Demonstrated experience with writing reports.
• Document Management System(s)
• Human Performance Improvement (HPI)
• Project Management
• Procedure Professionals Association (PPA) procedure writer certification

Nice To Have:

• Previous energy industry experience
• Adobe FrameMaker, or experience working in similar writing software
• Prior experience working in a regulated environment using writing standards.
• Understanding NERC, FERC Regulatory Compliance Requirements

Required Skills:

• Bachelor's degree in Technical Writing, Communications, English, or related field (or equivalent of 4 years of relevant experience).
• Strong written and verbal communication skills.
• Ability to read and comprehend instructions, policies and procedures.
• Ability to articulate in writing detailed concepts and to present information to a variety of audiences in a clear and concise manner.
• Ability to coordinate across the organization to complete projects on time with minimal supervision.
• Ability to work within a fast-paced, deadline-oriented environment with minimal supervision.
• Ability to provide an excellent customer experience to both internal and external clients.
• Demonstrated experience with writing reports.
• Specific experience within any of the following:
• Document Management System(s)
• Human Performance Improvement (HPI)
• Project Management

Preferred Skills:

• Procedure Professionals Association (PPA) procedure writer certification
• Previous energy industry experience
• Adobe FrameMaker, or experience working in similar writing software
• Prior experience working in a regulated environment using writing standards.
• Understanding NERC, FERC Regulatory Compliance Requirements