Copado Administrator and Salesforce Administrator

Seeking Copado Administrator and Salesforce Administrator to manage Salesforce platform configuration, data management, and DevOps operations. Support deployment pipelines, maintain system integrity, and ensure compliance with state IT standards.

Role requires a strong understanding of Copado administration , Salesforce administration, Copado DevOps, and data backup and recovery processes using tools such as OwnBackup and Salesforce utilities.

Interview: Teams

Location: Columbus, OH

Posting: 786633

Work: Remote

Role and Experience

• 4 years experience as a Salesforce System Administrator
• 4 years as Copado Administrator
• 1 year experience with OwnBackup data seeding
• 1 year experience with Change and Configuration Management concepts and procedures
• 1 year experience using Salesforce utilities such as Workbench and Data Loader
• 4 years experience in Copado DevOps operations

Copado & DevOps Administration

• Administer and maintain Copado DevOpswithin Salesforce, including user access, pipelines, and deployment automation.
• Manage and monitor deployment pipelines across Development, QA, UAT, and Production environments.
• Integrate Gitversion control and maintain release integrity through proper change management.
• Collaborate with developers and analysts to plan and execute release schedules.
• Implement and document Change and Configuration Managementstandards and procedures.
• Ensure compliance with state security and audit requirementsin all deployment activities.

Salesforce System Administration

• Create and manage system changes, configurations, and enhancements to meet agency needs.
• Modify Salesforce functionality to improve usability and efficiency.
• Manage daily Salesforce administration including user setup, profiles, roles, objects, fields, and validation rules.
• Grant, remove, and maintain user licenses while ensuring minimal disruption to users.
• Communicate system updates and enhancements to business users.
• Monitor system usage, mentor users, and promote adoption of new features.
• Continuously identify and implement improvements to enhance the end-user experience.

Data Management & Integration

• Perform data imports, updates, and transformationsusing Workbench, Data Loader, and other Salesforce utilities.
• Maintain data quality standardsacross all Salesforce objects.
• Manage OwnBackup data backup and recoveryprocesses to protect critical data assets.
• Perform data seedingusing OwnBackup for sandbox and testing environments.
• Monitor exception logs and resolve integration and synchronization errors.

Reporting & Documentation

• Create and maintain dashboards, reports, and report foldersto support business needs.
• Document agency processes, data flows, and configuration changes.
• Maintain up-to-date release documentation and deployment logs.
• Develop and maintain training materials and process documentation for system users.

Preferred Qualifications

• Experience working in a state or public-sector IT environment.
• Copado Certified Administratoror Copado Certified Consultant
• Experience managing multi-org Salesforce environmentsor shared release pipelines.
• Familiarity with Salesforce security, auditing, and governance practices.