Twilio Developer

Overview

Remote
Depends on Experience
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 6 Month(s)

Skills

Telecommunications
Twilio
Telephony
C#
Python
RESTful

Job Details

Twilio IVR System SW Developer

Duration: 6 months

Location: Remote

Twilio provides programmable communication tools for making and receiving phone calls, sending and receiving text messages, and performing other communication functions using its web service APIs.

Key Skill Requirements:

  • Proficiency with Twilio APIs
  • Familiarity with Twilio Studio, REST APIs, webhooks, and Elastic SIP Trunk integrations

Job Description:

  • Software Developer to design, develop, and maintain an Interactive Voice Response (IVR) system using the Twilio platform
  • Strong background in software development, experience with Twilio's APIs

Key Responsibilities:

  • Work with stakeholders to gather requirements and develop custom solutions
  • Design and implement IVR workflows and call routing using Twilio Studio and Twilio APIs.
  • Integrate Twilio APIs for voices and programmable interactions
  • Develop and maintain backend services to support IVR functionalities.
  • Integrate the IVR system with existing databases, telephony, and CRM systems.
  • Experience/Expertise in Twilio Elastic SIP Trunks and processing custom SIP Header information.
  • Integrate IVR systems with telephony systems through Twilio Elastic SIP Trunking
  • Proficiency in programming languages such as C#, Python, JavaScript, or similar.
  • May have to write custom scripts to connect to certain applications
  • Strong understanding of RESTful services and web technologies
  • Connect to new Claims SW VBA via coded provided by VBA
  • Ensure high availability and reliability of the IVR system.
  • Troubleshoot and resolve issues related to the IVR system
  • Troubleshoot and optimize call flows for user experience and efficiency
  • Stay updated with the latest trends and best practices in IVR and telecommunication technologies.
  • Collaborate with cross-functional teams to gather requirements and deliver solutions.
  • Excellent problem-solving skills and attention to detail.
  • Good communication and teamwork abilities.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.