Technical Health Care Manager with Provider Experience

Senior Technical Manager with Healthcare provider experience.

Job Duties

• By leveraging strong technical knowledge, the tech manager reviews, analyzes, and modifies designated systems including completing configuration, testing, and documentation.
• Consults with clients to identify operational goals and needs then translates the client s needs into detail requirement specifications.
• Documents the current state workflows.
• Ensures client engagement expectations and deliverable deadlines are met.
• Prepares and completes action plans, determines system improvements, resolves problems, and implements necessary changes as identified.
• Investigates alternative solutions including feasibility using vendor analysis and vendor evaluations.
• Identifies new opportunities for implementation, optimization, upgrades, and ongoing application support in conjunction with the business team.
• Other duties as required.

Qualifications

• Strong technical acumen with knowledge of and demonstrated technical abilities with end-user hardware and software and associated platforms (cloud, on prem), including Microsoft Office, Microsoft Windows, and development environments.
• Minimum five (5) years of healthcare industry experience, with a vendor or consulting organization, or within a large provider-based delivery system, required.
• Proven troubleshooting and diagnostic skills.
• Experience working on EHR systems.
• Exceptional interpersonal, organization, and customer service skills.
• Experience with scripting languages (PowerShell, Perl, Python).
• Executive presence, with the ability to act as primary contact on assigned engagements.
• Interpersonal able to establish and maintain effective, professional relationships with all levels of client staff including senior leadership, other employees, vendors etc.
• Excellent verbal and written communication skills.
• Presentation able to communicate information professionally and formally to client through meetings and written presentations.
• Leadership proven ability to proactively lead and develop team to reach project goals and objectives.
• Independence proven ability to manage small to medium projects including development of scope, project plan and timeline, status reports, and other tools to ensure successful client engagements.
• Strong analytical and advanced research skills related to industry trends, market competition and technology.
• Ability to successfully multi-task while working independently or within a group environment.
• Ability to work in a deadline-driven environment and handle multiple projects simultaneously.
• Ability to encourage a team environment on engagements and contribute to the professional development of assigned personnel.
• Ability to empower team members to explore their full potential.

Responsibilities

• Technical Manager will provide clients healthcare consulting services by assessing the client s business needs, recommending and implementing operational solutions, and managing deliverables to timeline and budget.
• Consults with clients to identify operational goals and needs then translates the client s needs into detail requirement specifications.
• Documents the current state workflows.
• Reviews, analyzes, and modifies designated systems including completing configuration, testing, and documentation.
• Ensures client engagement expectations and deliverable deadlines are met.
• Prepares and completes action plans, determines system improvements, resolves problems, and implements necessary changes as identified.
• Investigates alternative solutions including feasibility using vendor analysis and vendor evaluations.
• Identifies new opportunities for implementation, optimization, upgrades, and ongoing application support in conjunction with MAS Business Development.
• Other duties as required
• Supervises the day-to-day workload on assigned engagements and reviews work product.