Servicenow Solutions Architect

PLEASE READ PRIOR TO APPLYING

This position is 100% on site in Woodlawn, MD

C2C is available but you must be with an employer on our approved vendors list, or be willing to switch employers.

Candidates must have a bachelors degree and 12 years of experience or masters degree and 10 years of experience, or no degree and 18 years of experience

Candidates must possess ServiceNow Certified System Administrator or Certified Application Developer

Day to Day

Lead the ServiceNow Architecture development, enhancements and implementations.

Collaborate with customers and stakeholders in utilizing ServiceNow for managing enterprise services and enhancements using new technologies (i.e., AI and automation).

Build roadmaps, provide recommendations, lead development and utilization of new technologies and services to enhance and fully utilize ServiceNow services and capabilities.

Provide assistance to development teams as needed.

Must Have

Bachelor's and 12 years of experience, Master's and 10 years of experience or 18+ in lieu of a degree

10+ years of experience as ServiceNow Developer

5+ years as a ServiceNow Solutions Architect

5+ years leading ServiceNow development teams

Must be able to obtain and maintain a Public Trust. Contract requirement.

Required ServiceNow required certification:

Certified System Administrator (baseline)

Certified Application Developer (baseline)

ServiceNow CIS certification in multiple areas:

CIS Customer Service Management

CIS IT Service Management

CIS Discovery

IS Service Mapping

CIS Strategic Portfolio Management

CIS Application Portfolio Management

CIS Software Asset Management

CIS Hardware Asset Management

5+ years of experience with technical discussions and reviews.

5+ years of experience across numerous parts of the ServiceNow platform and experience with commonly integrated third-party technologies

5+ years of experience with developing ServiceNow solutions across various platform applications, such as ITSM, ITOM (HAM and SAM), ITBM, CSM, SecOps, GRC, HR

5+ years of Industry experience (e.g. Financial Services, Healthcare, High Tech, Manufacturing, Retail, etc.)

5+ years of technical leadership experience driving change/solutions.

Ability to work in a high growth, fast paced environment

Excellent understanding of system architecture, design principles, and impacts

Experience supporting IT related data integrity (CMDB, HAM, SAM etc.)

Excellent technical leadership skills and initiative to take on additional responsibilities.

Excellent written and oral communication skills to deliver technical solutions simply and succinctly

Experience with the US Federal Government

Nice to have

Experience with Web development, including technologies such as X-HTML, CSS3, SQL, XML, Angular and JavaScript, PHP, .NET, or Java

Experience with implementing Java scripting to support automation across the various modules in ServiceNow

Experience with REST and SOAP web service protocols

Experience with Business Rules, Workflow, Identification Rules, Workspaces and External Portals

Knowledge of SAML, Active Directory, or LDAP

Specialized ServiceNow Developer Certifications, including ITSM, HAM, SAM, ITBM, CSM, SecOps, GRC, TRM/APM or HR

Project Management or Agile certification

ITILv4 Foundations Certification